Customer Service Assistant

Your Co-op; Charlton Kings; On-site; GBP 18,000 - 22,000; Part time

Job summary

A community-focused retail cooperative in Charlton Kings is seeking a Customer Service Assistant to enhance the store experience. You'll be responsible for ensuring customer satisfaction and maintaining a welcoming store environment. Ideal candidates are customer-focused, enthusiastic, and confident, able to support colleagues during busy times. This role may require evening and weekend shifts.

Qualifications

• Customer focused and deliver excellent store experiences.
• Naturally be able to listen, interact and communicate with customers and team members.
• Enthusiastic and resilient to support your colleagues during demanding times.
• Confident with a friendly and approachable nature.

Responsibilities

• Going the extra mile to ensure customers have a fantastic store experience.
• Providing customers with a speedy and convenient checkout process.
• Replenishing stock to ensure customers can purchase our wide variety of products.
• Ensuring the store is welcoming and presentable at all times.

Job description

Being a Customer Service Assistant with Your Co-op is more than operating tills and stacking shelves. We strive to be there when our customers need us most and to help us achieve this your shift pattern may include evenings and weekends. Some of your key responsibilities as a Customer Service Assistant would include:

• Going the extra mile to ensure customers have a fantastic store experience
• Providing customers with a speedy and convenient checkout process
• Replenishing stock to ensure customers can purchase our wide variety of products
• Ensuring the store is welcoming and presentable at all times

Ideal Candidate

• Customer focused and deliver excellent store experiences
• Naturally be able to listen, interact and communicate with customers and team members
• Enthusiastic and resilient to support your colleagues during demanding times
• Confident with a friendly and approachable nature