Customer Service Assistant

Compass Group; Bassingbourn cum Kneesworth; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading catering and services company in Bassingbourn cum Kneesworth is looking for a dedicated Customer Services Assistant on a zero-hours contract. Your role will involve delivering high-quality service across various areas, including food delivery and cleaning. Ideal candidates will be self-motivated, effective communicators, and passionate about customer care. Join a company that values diversity and invests in your career growth.

Qualifications

• Confidently liaise with customers and colleagues.
• Able to work unsupervised.
• Committed to customer care.
• Capable of manual cleaning tasks.
• Passionate about the catering environment.

Responsibilities

• Deliver great service across food delivery, cafés, and bars.
• Serve customers and prepare food.
• Maintain cleanliness in customer areas.
• Restock food and beverage areas.
• Demonstrate positive behaviors to all stakeholders.

Skills

Good communication

Self-motivation

High customer care

Manual cleaning duties

Enthusiasm for catering

Job description

We\\'re currently recruiting a dedicated Customer Services Assistant - Zero Hours to help ensure the smooth running of the operations in Defence on a permanent casual basis, contracted to 0 hours per week.

As a Customer Services Assistant - Zero Hours, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Could you bring your spark to Defence? Here\\'s what you need to know before applying:

Your key responsibilities will include:

• Work across all our service areas of food delivery, café, bars, convenience shops, and accommodation to deliver a great service to our customers.
• Your duties will include serving customers in our restaurants, cafes and convenience shops, basic food preparation, cleaning and generally ensuring that our customer areas are ready to delight
• Taking responsibility for stocking food and beverage areas.
• Complete regular day to day activities as required to ensure a smooth operation.
• Take a flexible approach to work and always demonstrate the great behaviours to colleagues, customers and clients.

Our ideal Customer Service Assistant will be:

• A good communicator, able to confidently liaise with customers and colleagues
• Self-motivated and able to work unsupervised.
• Committed to high levels of customer care
• Able to undertake a range of manual cleaning duties
• An enthusiastic individual with a passion for working in a catering environment
• Positive and take pride in their work

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/1009/96047001/52703605/WJ #Defence

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!