Customer Service Apprentice — Real Wage, Hands-On Training

SPECSAVERS OPTICAL SUPERSTORES LIMITED; Leicester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading optical retail store in Leicester is offering a full-time customer service apprenticeship position. The role involves providing excellent service by advising customers on their hearing aids and glasses and efficiently handling phone inquiries. Candidates will undertake a Customer Service Practitioner course at level 2 while gaining practical experience in a retail environment within a supportive team setting.

Qualifications

• Customer service practitioner course at level 2.
• Ability to give top-notch advice to customers.
• Skills in answering telephone calls efficiently.

Responsibilities

• Advise customers on the status of their hearing aids/glasses.
• Provide excellent customer service during store operations.

Job description

A leading optical retail store in Leicester is offering a full-time customer service apprenticeship position. The role involves providing excellent service by advising customers on their hearing aids and glasses and efficiently handling phone inquiries. Candidates will undertake a Customer Service Practitioner course at level 2 while gaining practical experience in a retail environment within a supportive team setting.