Customer Service Apprentice — NVQ & Tech Discounts

EE Limited; Abercanaid; On-site; GBP 22,000; Full time

Job summary

A leading telecommunications provider in Wales is seeking an Apprentice Customer Service Advisor to support customers over the phone with billing and tech questions. This full-time apprenticeship offers comprehensive training, including an NVQ Level 2 in Customer Service and a starting salary of £21,620. Join a supportive team where you'll grow your skills and build your career. Apply now to start your future!

Benefits

Great starting salary

Discounts on mobile and broadband

Access to a private GP

Career support and training

Qualifications

• Great attitude and a willingness to learn.
• Support provided including study days and guidance from a tutor.

Responsibilities

• Chat with customers over the phone for support.
• Help with billing questions and tech support.
• Complete a 15-month apprenticeship for an NVQ Level 2.

Skills

Great attitude

Friendly voice

Willingness to learn

Education

No prior experience needed

NVQ Level 2 in Customer Service (upon completion)

Job description

A leading telecommunications provider in Wales is seeking an Apprentice Customer Service Advisor to support customers over the phone with billing and tech questions. This full-time apprenticeship offers comprehensive training, including an NVQ Level 2 in Customer Service and a starting salary of £21,620. Join a supportive team where you'll grow your skills and build your career. Apply now to start your future!