Customer Service and Sales Administrator

Tiger Recruitment; City Of London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A creative company based in Chelsea is seeking a Customer Service and Sales Administrator to manage enquiries, support sales, and provide administrative aid. The ideal candidate is friendly, detail-oriented, and has experience in customer service. This permanent, full-time role offers a salary of up to £30k. Join an enthusiastic team committed to client interaction and business growth.

Qualifications

• Experience within a customer service role is beneficial.
• Comfortable learning new systems and processes.
• Strong communication skills are necessary.

Responsibilities

• Manage daily enquiries via phone and email.
• Identify potential sales opportunities from customer interactions.
• Provide ongoing administrative support to your manager.

Skills

Customer service experience

Relationship building

Problem-solving

Detail-oriented

Communication skills

Organizational skills

Tools

Excel

Job description

Customer Service and Sales Administrator

Location: Chelsea, London - 5 days in office
Type: Permanent, full time
Start: ASAP
Hours: 8:30am - 5pm
Salary: Up to £30k (DOE)

About the Company

A creative company based in the heart of Chelsea. The team is friendly, collaborative, and well suited to someone who thrives in a small, customer-focused environment.

Role Overview

They are seeking a personable, detail-oriented, and solution-driven Customer Service and Sales Administrator. This role is both operational and client-facing, offering a mix of customer service, sales support, and day-to-day administration.

It is ideal for someone who enjoys building client relationships, solving problems, and contributing to the smooth running of a busy creative business.

What You’ll Do

• Manage daily enquiries via phone and email, providing fast and effective solutions
• Deliver excellent customer service while identifying potential sales opportunities
• Build and maintain strong relationships with existing clients to support long-term growth
• Provide ongoing administrative support to your manager
• Use Excel and internal systems to support sales activity and reporting

Who You Are

• Friendly, approachable, and solution-oriented
• Experience within a customer service role (highly beneficial)
• Comfortable learning new systems and processes
• Strong at maintaining and developing client relationships
• Detail-focused, organised, and conscientious
• Confident communicator - both written and verbal
• Comfortable dealing with a wide variety of people
• Positive, proactive, and enthusiastic

A fantastic opportunity for someone who loves client interaction and wants to grow within a creative Chelsea-based team.

REF: AD139204

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