Customer Service Advisor - Working From Home

Interaction Recruitment; Remote; GBP 40,000 - 60,000; Full time

Job summary

A recruitment agency is seeking a Customer Service Advisor to work from home in Manchester. This full-time position involves taking inbound calls and assisting customers with their queries without sales pressure. The ideal candidate is confident, energetic, and has prior customer service experience. The hourly rate is £12.21, and training is provided. Apply now for opportunities for growth within the company.

Qualifications

• Must live in Manchester.
• Experience in customer service is required.
• Confident and energetic personality needed.

Responsibilities

• Engage with customers and handle queries in a professional manner.
• Provide exceptional customer service by understanding customer needs.
• Complete all administrative tasks accurately.

Skills

Confident communication

Customer service experience

Active listening

Job description

Customer Service Advisor – HOME WORKING

Must live in Manchester

Role Profile

Hourly Rate: £12.21ph – Paid Weekly

Hours: Full Time, Monday - Friday must be fully flexible between 8am-6pm

Paid Training: Full time training 9am - 5pm

Role Overview

We are looking for confident, energetic individuals for a Customer Service role in the Manchester area. This role involves taking inbound Customer Service calls; no Sales! As a Customer Service Advisor, you will be the first point of contact for the company, responsible for engaging with customers, providing support with a number of various queries & ensuring that the customer is dealt with in a professional manner, whilst promoting a positive experience. Our client is looking for a confident communicator.

This is an amazing opportunity with possibilities of progression and growth.

Responsibilities

• Build rapport with customers in a consultative manner
• Listen to the customers needs to ensure a positive and unique solution to their queries
• Provide exceptional customer service by demonstrating in-depth knowledge of the services the company provides
• Ensure all administration is completed accurately

Customer Service Experience is required for this position.

If you are interested, please apply now!
or email your CV to [e-mail]