Customer Service Advisor - Soho, Temporary Until December

Office Angels; Islington; Hybrid; GBP 20,000 - 25,000; Part time

Job summary

A leading recruitment agency is seeking a Customer Service Advisor to join a vibrant team in luxury retail. You will assist customers during the summer sale and work in a hybrid environment. The ideal candidate has strong communication skills and enjoys problem-solving. This temporary position offers valuable experience in a supportive workplace. Apply now to be part of this exciting opportunity!

Benefits

Flexible hybrid working

Supportive team environment

Experience with luxury products

Responsibilities

• Assist customers with inquiries and purchases during the summer sale.
• Provide detailed product information and support.
• Resolve customer issues promptly and efficiently.
• Maintain accurate records of customer interactions.
• Collaborate with team members to ensure a seamless sales process.

Skills

Excellent communication skills

Strong problem-solving abilities

Ability to work independently

Proficiency in customer service software

Experience in customer service

Job description

Overview

Customer Service Advisor - Temporary Position

Join Our Team as a Customer Service Advisor! Do you have a passion for fashion and want to join a huge luxury retail name for the rest of the year? We are looking for a pssionate and enthusiastic Customer Service Advisor to join our client's vibrant team. Discover the latest in luxurious shoes and handbags while providing exceptional service to our valued customers.

Location & Contract Details

• Location: Conveniently located just 5 minutes' walk from Oxford Circus train station.
• Contract Type: Temporary until December
• Schedule: 9:00 am to 5:30 pm - Monday to Friday
• Working Model: Hybrid (2 days in the office, 3 days working from home) - During training, you may spend more time in the office to benefit from personalised training sessions.

Key Responsibilities

• Assist customers with inquiries and purchases during the exciting summer sale.
• Provide detailed product information and support.
• Resolve customer issues promptly and efficiently, ensuring a positive experience.
• Maintain accurate records of customer interactions.
• Collaborate with team members to ensure a seamless sales process.

Requirements

• Excellent communication skills that shine through in every interaction.
• Strong problem-solving abilities to tackle challenges head-on.
• A knack for working independently as well as part of a dynamic team.
• Proficiency in using customer service software to enhance customer interactions.
• Previous experience in a customer service role is preferred but not essential.
• Bonus: You must be good with an office dog!

Why Join Us?

• Be part of a friendly and supportive team that values your contribution.
• Enjoy the flexibility of hybrid working, balancing home and office life.
• Gain valuable experience in the retail industry while working with luxury products.
• Embrace a fun work environment where your ideas are welcomed and celebrated!

If you're eager to make a difference in the lives of customers and help them discover our exquisite collection, we want to hear from you!

Apply Now! Send us your CV to (url removed) outlining your experience and enthusiasm for this role. Let's make this summer sale unforgettable together!

Don't miss out on this fantastic opportunity! We can't wait to meet you!

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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