Customer Service Advisor: Parcel Deliveries

DPD Group UK; Bristol; On-site; GBP 25,000; Full time

Job summary

A leading delivery service company in Bristol is seeking a Customer Services Advisor to join its dedicated team. The ideal candidate will have experience in a fast-paced customer service environment, strong communication skills, and a willingness to exceed customer expectations. This role offers a competitive salary of circa £24,400 per annum along with excellent benefits. Apply today to be part of a sustainable delivery company committed to world-class service.

Benefits

Holiday trading

Enhanced maternity and paternity package

Free life assurance

Free onsite car parking

Discounted shopping

Milestone Days off

Qualifications

• Proven experience in a fast paced customer service environment.
• Ability to build rapport with customers.
• Willingness to exceed customer expectations.

Responsibilities

• Assist customers with delivery queries.
• Investigate missing parcels and resolve disputes.
• Promote company products and services.

Skills

Customer service experience

Strong communication skills

Politeness and professionalism

Administration skills

Problem-solving skills

Self-motivation

Tools

Microsoft Office

Job description

A leading delivery service company in Bristol is seeking a Customer Services Advisor to join its dedicated team. The ideal candidate will have experience in a fast-paced customer service environment, strong communication skills, and a willingness to exceed customer expectations. This role offers a competitive salary of circa £24,400 per annum along with excellent benefits. Apply today to be part of a sustainable delivery company committed to world-class service.