Customer Service Advisor — Growth, Wellbeing & Discounts

Back 2 Work Complete Training; Willenhall; Remote; GBP 24,000; Full time

Job summary

A training and employment services provider in Willenhall seeks a Customer Service Advisor to manage inbound calls for appointment scheduling. The ideal candidate will have strong communication skills and the ability to work efficiently in a fast-paced environment. Competitive pay at £23,809.50 per annum along with numerous employee benefits, including holiday entitlement and career development opportunities.

Benefits

28 days holiday, increasing to 30

Employee welfare support

Career development opportunities

Refer & Earn Scheme

Qualifications

• Must be comfortable with handling inbound calls.
• Ability to work in a fast-paced environment.
• Respect and understand caller needs.

Responsibilities

• Handle inbound calls for appointment scheduling.
• Book, reschedule, and cancel appointments using a booking system.

Skills

Good communication skills

High efficiency

Polite telephone manner

Empathy

Job description

A training and employment services provider in Willenhall seeks a Customer Service Advisor to manage inbound calls for appointment scheduling. The ideal candidate will have strong communication skills and the ability to work efficiently in a fast-paced environment. Competitive pay at £23,809.50 per annum along with numerous employee benefits, including holiday entitlement and career development opportunities.