Customer Service Advisor

Auto Skills UK; Stretford; On-site; GBP 28,000; Full time

Job summary

A reputable vehicle repair company in Stretford is looking for a Bodyshop Customer Service Advisor to assist customers with vehicle repairs while providing high-quality service. Ideal candidates will have experience in a busy accident repair centre, excellent customer service skills, and the ability to work under pressure. This full-time role offers a competitive salary of £28,000 plus commission.

Qualifications

• Experience in a modern accident repair centre.
• Excellent customer service and organization skills.
• Experience in cash credit control.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Provide excellent customer service.
• Multi-task and prioritize tasks.
• Handle administrative duties with attention to detail.

Skills

Excellent customer service

Organisational skills

Good IT skills

Attention to detail

Ability to work well under pressure

Teamwork

Job description

Overview

Bodyshop Customer Service Advisor

New vacancy for a Bodyshop Customer Service Advisor to join a busy accident repair centre. As a Customer Service Advisor, reporting to the Body Shop Manager, the main purpose of the job is to deal with customer requirements for vehicle repair in an efficient and courteous manner and to ensure a high standard of customer service.

Hours: Monday - Friday - 8:30am - 5:30pm (4:15pm finish on a Friday). Location: Trafford Park, Manchester. Basic Salary: £28,000 + additional commission earnings available on up selling.

Responsibilities

• Excellent Customer Service
• Multi-tasking and prioritising tasks
• Attention to detail in all administration

Skills and Qualifications

• Experience of working in a modern accident repair centre
• Excellent customer service and organisation skills
• Good IT skills
• Experience of cash credit control
• Excellent administrative skills
• Ability to work well under pressure and to tight deadlines
• Ability to work within a team environment

This is a full-time, permanent position for a skilled and courteous Bodyshop Customer Service Advisor to earn a competitive salary and benefit from company culture where career progression is encouraged. Previous experience in a Bodyshop environment is essential.

If you think you are a good fit for this Customer Service Advisor role, please contact Chris @ Auto Skills and state reference job number 52537.

Don't worry if your CV is out of date. Get in touch and we can work that out later.

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