Customer Service Advisor

The New Homes Group; Bolton; On-site; GBP 23,000 - 28,000; Full time

Job summary

A leading customer service company in Bolton is seeking enthusiastic Customer Service Advisors to join the central operations team. The role involves booking appointments, arranging surveyor visits, and addressing customer queries. Ideal candidates will have excellent communication skills and some customer service experience, contributing to a motivated team dedicated to internal career progression. This rewarding environment offers opportunities for growth and a supportive atmosphere, perfect for anyone eager to develop their career.

Qualifications

• Strong verbal communication skills are essential.
• Experience in customer service is preferable.
• Ability to work well within a team.

Responsibilities

• Manage customer calls for booking appointments.
• Arrange surveyor visits for clients.
• Handle queries and process valuation instructions.

Skills

Excellent communication skills

Customer service experience

Motivated and engaged

Job description

Customer Service Advisor

Do you have an outgoing personality? Do you like talking to people over the telephone? Would you like to work in a fun and rewarding environment? Do you want to work for a company where 90% of our progression is done internally? If the answer to these questions is yes, we may have the job for you! We are recruiting Customer Service Advisors to work in our busy central operations team, where you will be on the phone booking appointments, arranging surveyor visits or dealing with queries from customers, processing valuation instructions. For this role you need to have excellent communication skills, ideally you will have some customer service experience and are motivated and engaged to do a great job within a great team. People are our most important asset, and we are dedicated to ensuring ambitious, able individuals can progress in their careers with the company. Please note we are shortlisting candidates and will contact you in the new year