Customer Service Administrator

Interaction Recruitment; Markfield; On-site; GBP 25,000 - 26,000; Full time

Job summary

A recruitment agency in the UK is seeking a Customer Service Administrator to join a dynamic team in Markfield. The role is full-time, offering a salary between £25,000 and £26,000 annually. Responsibilities include responding to customer inquiries, processing sales orders, and ensuring exceptional service. The ideal candidate should have previous administration or customer service experience, a proactive attitude, and the ability to multitask effectively. This position provides excellent career growth opportunities.

Qualifications

• Previous customer service or administration experience is ESSENTIAL.
• Ability to multitask within a fast-paced environment with high attention to detail.
• An enthusiastic and dynamic personality with a highly ‘proactive’ attitude.

Responsibilities

• Respond to customer enquiries efficiently and accurately.
• Provide exceptional customer service.
• Process sales orders, including pricing and shipment dates.
• Liaise with customers via phone, email, and face-to-face.
• Prioritize workload and multitask in a busy environment.
• Coordinate and monitor invoice queries.

Skills

Customer service experience

Multitasking

Attention to detail

Proactive attitude

Job description

Customer Service Administrator

Full-Time – Permanent

Hours: Monday to Fridays 8.30am to 5.00pm / EARLY FINISH FRIDAYS!

Basic Salary: £25,000.00 to £26,00.00 Per Annum Depending on Experience

Location: Markfield, Leicestershire!

Fantastic career growth and progression opportunities

Our very well-established client is looking for a highly dynamic and enthusiastic Customer Service Administrator to join their team and help support the Customer Service team on a day-to-day basis. As a Customer Service Administrator, you will act as a core team player and assist with the daily Customer Service and Administration tasks within a fast-paced environment.

Customer Service Administrator Role:

• Respond to customer enquiries efficiently and accurately within a timely manner.
• Natural ability in providing an elevated level of exceptional customer service as a Customer Service Administrator.
• Sales order processing including pricing, shipment dates and product delivery.
• Liaise with customers both via telephone, email and face to face.
• Prioritise your own workload and multitask within a busy office-based environment as a Customer Service Administrator.
• Coordinate and monitor invoice queries ensuring process times are adhered to as a Customer Service Administrator.
• Undertake other ad hoc duties and responsibilities assigned by your manager.

Customer Service Administrator Candidate:

• Previous customer service or administration experience is ESSENTIAL.
• Ability to multitask within a fast-paced environment with high attention to detail.
• An enthusiastic and dynamic personality with a highly ‘proactive’ attitude.
• A ‘natural ability’ to instantly develop a conversational relationship.

Interviews: to be held ASAP

INDLEI