Customer Service Administrator

Interaction Recruitment; East Midlands; On-site; GBP 40,000 - 60,000; Full time

Job summary

A recruitment agency is seeking an enthusiastic Customer Service Administrator in Markfield, Leicestershire. The role involves providing exceptional customer service, processing sales orders, and liaising with customers across various channels. Essential qualifications include previous customer service experience, multitasking skills, and a proactive attitude. This full-time position offers fantastic career growth and is located in a busy environment. Interviews are set to be held ASAP.

Benefits

Career growth opportunities

Early finish Fridays

Qualifications

• Previous customer service or administration experience is ESSENTIAL.
• Ability to multitask within a fast-paced environment with high attention to detail.
• An enthusiastic and dynamic personality with a highly 'proactive attitude'.

Responsibilities

• Respond to Customer enquiries efficiently and accurately.
• Provide an elevated level of exceptional customer service.
• Process sales orders including pricing and shipment dates.
• Liaise with customers via phone, email, and face-to-face.

Skills

Customer service expertise

Ability to multitask

Attention to detail

Proactive attitude

Job description

Overview

Customer Service Administrator | Full-Time – Permanent | Hours: Monday to Fridays 8.30am to 5.00pm / EARLY FINISH FRIDAYS! | Location: Markfield, Leicestershire

Fantastic career growth and progression opportunities

Role Description

Our very well-established client is looking for a highly dynamic and enthusiastic Customer Service Administrator to join their team as a Customer Service Administrator and help and support the Customer Service team on a day to day basis. As a Customer Service Administrator, you will act as a core team player and assist with the daily Customer Service and Administrations tasks within a fast-paced environment.

Responsibilities

• Respond to Customer enquiries efficiently and accurately within a timely manner.
• Natural ability in providing an elevated level of exceptional customer service as a Customer Service Administrator.
• Sales order processing including pricing, shipment dates and product delivery.
• Liaise with customers both via telephone, email and face to face.
• Prioritising your own workload and multitask within a busy office based environment as a Customer Service Administrator.
• Coordinate and monitor invoice queries ensuring process times are adhered to as a Customer Services.
• Undertake other ad hoc duties and responsibilities as assigned by your manager.

Candidate

• Previous customer service or administration experience is ESSENTIAL
• Ability to multitask within a fast paced environment with high attention to detail
• An enthusiastic and dynamic personality with a highly ‘proactive attitude’.
• A ‘natural ability’ to instantly develop a conversational relationship

Interviews

Interviews: to be held ASAP