Customer Service & Admin Specialist - Data-Driven & Fast-Paced

Randstad Technologies Recruitment; Llanelli; On-site; GBP 27,000; Full time

Job summary

A manufacturing company in Llanelli is seeking a Customer Service Representative for a temporary role. The ideal applicant will possess excellent customer service skills, IT literacy, and a strong attention to detail. Responsibilities include handling customer queries, data entry, and managing delivery inquiries. This position offers a salary of £27,000 per annum, 36.5 hours per week, and opportunities for development and progression within the company.

Benefits

Access to retail and restaurant discounts

Opportunities for training and development

Employee Assistance programme

35 days holiday per annum

Qualifications

• 2+ years in a customer-facing administrative role.
• Experience in an office environment.
• Ability to handle numerical data and data entry.

Responsibilities

• Handle customer queries to a high standard.
• Input order entries on internal systems.
• Manage delivery and invoice queries efficiently.

Skills

Customer service excellence

IT literacy

Problem-solving

Attention to detail

Verbal communication

Tools

Ms Excel

Job description

A manufacturing company in Llanelli is seeking a Customer Service Representative for a temporary role. The ideal applicant will possess excellent customer service skills, IT literacy, and a strong attention to detail. Responsibilities include handling customer queries, data entry, and managing delivery inquiries. This position offers a salary of £27,000 per annum, 36.5 hours per week, and opportunities for development and progression within the company.