Customer & Sales Support Administrator

Usay Compare; South Cerney; On-site; GBP 25,000; Full time

Job summary

A leading comparison service provider in South Cerney is seeking a dedicated Customer & Sales Support Administrator to ensure smooth office operations and exceptional customer service. The role involves managing data, quality-checking applications, and handling customer inquiries. We are looking for an organized individual with a positive attitude, multitasking ability, and experience using office tools. Join our supportive team and enjoy a competitive salary along with great benefits.

Benefits

26 days holiday plus bank holidays

Option to buy up to 5 extra holiday days

Income Protection & Life Assurance

Subsidised Private Health Insurance

Employer Pension Contributions

Enhanced Maternity & Paternity Leave

Corporate Perks such as gym discounts

Qualifications

• Experience in administration is a plus; training provided.
• Comfortable using office tools and technology.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Manage data and process documentation accurately.
• Quality-check applications for efficiency.
• Liaise with insurance companies to resolve queries.
• Handle customer service tasks and update records.
• Maintain up-to-date spreadsheets and logs.

Skills

Organisational skills

Attention to detail

Positive attitude

Multitasking ability

Confident communication

Tools

Outlook

Word

Excel

Job description

Ready to Take Your Career to the Next Level? Join Usay Compare as a Customer & Sales Support Administrator!

Location : Cirencester Office – Usay House, South Cerney, Cirencester, GL7 5XZ

Salary : £24,570 per annum

Job Type : Full-time, Permanent (Monday to Friday 9am – 5 : 30pm)

Why Join Usay Compare?

Are you an organised, detail-oriented person who thrives in a fast-paced office environment? Do you love delivering outstanding customer service and being part of a friendly, supportive team? Are you looking for real career progression with a company that invests in your development?

At Usay Compare, we’re the UK’s leading comparison service for Health and Protection Insurance. We simplify the process of finding the best policies, offering expert advice and unbeatable service. With offices across the UK and a vibrant, supportive culture, we’re growing fast—and we want you to grow with us.

What We Offer :

• 💷 Guaranteed basic salary of £24,570
• 🏖️ 26 days holiday + bank holidays, increasing to 28 days after 2 years’ service
• ➕ Option to buy up to 5 extra days of annual leave
• 🛡️ Income Protection & Life Assurance
• 🏥 Subsidised Private Health Insurance
• 💰 Employer Pension Contributions
• 👶 Enhanced Maternity & Paternity Leave
• 💉 Annual Flu Vaccine, Aviva Wellbeing App & Digital GP access

🎁 Corporate Perks : Discounted gym memberships, cinema tickets, shopping, eyecare vouchers, cycle to work scheme, financial wellbeing sessions, and much more!

🤝 A supportive, friendly, and fun working culture where your success is celebrated

📚 Comprehensive in-house training and continuous development

About the Role : Customer & Sales Support Executive

In this varied role, you’ll play a key part in ensuring smooth office operations and delivering top-notch customer service.

Your day-to-day will include :

• Managing data and processing documentation with accuracy and efficiency.
• Quality-checking applications to ensure everything runs smoothly.
• Liaising with insurance companies and internal teams to resolve queries.
• Handling customer service tasks, including updating records, processing policy documentation, and addressing general inquiries.
• Keeping spreadsheets and data logs up to date with precise information.

What We’re Looking For :

• ✅ Experienced in administration (previous office experience is a plus, but full training is provided!)
• ✅ Tech-savvy – comfortable using Outlook, Word, Excel, and other office tools.
• ✅ Positive attitude and a team player
• ✅ A multitasker – able to work under pressure, prioritise tasks, and meet deadlines.
• ✅ A confident communicator – both on the phone and in writing.✅ A team player – positive, adaptable, and always ready to help.

About Usay Compare

With our head office in the beautiful Cotswolds and regional offices in London, Bristol, Bournemouth, Cardiff, Cheltenham, Southampton, and Taunton, we’re proud to be the UK’s fastest-growing Private Medical Insurance intermediary. We’re passionate about making private healthcare accessible, affordable, and easy to understand.

Ready to join a winning team and take your career to new heights?

Click ‘Apply’ today and become part of our success story!

#USAY

Usay Compare, part of Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.

Please note : We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No Agencies please