Customer Sales Advisor

Halfords; Gloucester; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading retail company in Gloucester is seeking a Customer Sales Advisor to deliver exceptional customer service and support sales initiatives. The part-time role involves engaging with customers and understanding their needs while providing product demonstrations. Ideal candidates will have experience in retail sales and problem-solving skills. Enjoy perks like store discounts, employee wellness programs, and a supportive work environment.

Benefits

Store discount, 25% off most products

Employee discount on garage bills

Discounts on groceries and holidays

Employee wellness programme

Life Assurance

Cycle to Work scheme

Health Cash Plan

Qualifications

• Experience of delivering great customer service, ideally in a retail sales environment.
• Proactive approach to helping customers and understanding their needs.
• Availability to work on a rota basis, including weekends.

Responsibilities

• Provide great customer service, ideally in a retail sales environment.
• Proactively help customers and understand their needs.
• Demonstrate and explain products and fitting services.

Skills

Customer service experience

Proactive customer engagement

Problem solving

Job description

Overview

Job title: Customer Sales Advisor

Job no: 560769

Work type: Part time, 20 hours per week

Site: Gloucester

Location: Gloucestershire

Salary: £10.00 - £12.21 per hour

Business Area: Retail

Categories: Retail Colleagues

Responsibilities

• Provide great customer service, ideally in a retail sales environment
• Proactively help customers and understand their needs
• Demonstrate and explain products and the practical aspects of our fitting services
• Learn product knowledge and skills through training

Qualifications

• Experience of delivering great customer service, ideally in a retail sales environment
• Proactive approach to helping customers and understanding their needs
• Problem solving skills
• Availability to work on a rota basis, including weekends
• Ideally, some experience of working towards and achieving sales targets

Rewards and Benefits

• Store discount, with 25% off most products across Halfords and Tredz
• Employee discount, with up to 50% off your garage bills at Halfords Autocentre
• Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
• Discounts on groceries, holidays, insurance, days out, restaurants and more
• Employee wellness programme offering free, independent, confidential support and counselling 24/7
• Trade Price Bike Scheme – buy one bike per year from a range of bikes at a significant discount
• Life Assurance
• Uniform
• Option to join Sharesave scheme: save to purchase shares at a 20% discount
• Cycle to Work scheme
• Wagestream – access up to 30% of your pay as you earn it
• Health Cash Plan – claim cash back towards healthcare costs

We are in an exciting chapter – rapidly growing our business focused on motoring services and electric mobility. We are the UK's leading retailer of motoring and cycling products and services, and the UK's largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Not sure you meet all the criteria? We'd encourage you to apply anyway. We are committed to creating an inclusive workplace for our colleagues. We are an equal opportunities employer and welcome applications from all backgrounds and embrace diversity within our one Halfords Family.