Customer Sales Adviser - Nottingham

Pertemps London; East Midlands; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading storage provider in the East Midlands is seeking a dedicated individual to help achieve financial targets and enhance customer engagement. The role involves maintaining store standards, handling sales inquiries, and managing administrative tasks. Candidates should possess strong communication and listening skills, attention to detail, and be adaptable to work both independently and as part of a team. This position emphasizes maximizing sales opportunities while ensuring high levels of customer satisfaction.

Qualifications

• Strong written, verbal, and maths communication skills.
• Effective listening skills for customer interactions.
• Attention to detail and self-discipline.

Responsibilities

• Contribute to achieving financial targets.
• Identify sales opportunities from customers.
• Ensure store maintains cleanliness and safety.
• Handle sales inquiries and promote services.
• Maximize sales opportunities to meet targets.
• Complete administrative tasks as required.
• Maintain a tidy store environment.
• Work independently and take key holder responsibility.
• Ensure high levels of customer service.

Skills

Strong written communication skills

Verbal communication skills

Maths skills

Effective listening skills

Self-discipline

Attention to detail

Adaptability to work in a team and independently

Job description

Overview

The UK’s leading storage provider which offers secure and flexible storage solutions for both personal and business needs. With multiple locations across the nation, they provide a range of unit sizes, packaging supplies, and additional services such as office space rental and mail handling.

Responsibilities

• Financial targets: Contribute to the achievement of the store’s financial targets.
• Customer engagement: Identify and quantify potential sales opportunities from each customer, responding effectively to diverse needs.
• Store standards: Ensure the store maintains high standards of cleanliness and adheres to health and safety procedures.
• Sales enquiries: Effectively handle sales inquiries, providing advice, and promoting available services.
• Target achievement: Maximise every sales opportunity to ensure the store meets its targets.
• Administrative tasks: Complete all necessary administrative tasks in compliance with company procedures.
• Store maintenance: Maintain a clean and tidy store environment.
• Lone working: Be comfortable working independently, taking key holder responsibility in the absence of management.
• Daily customer interactions.
• Achieving high levels of customer service and satisfaction.
• Meeting weekly, monthly, and yearly sales targets.
• Lone working with key holder responsibilities.
• Conducting physical rounds of the store and units.
• Implementing procedures to minimise store ‘bad debt.’
• Performing ad hoc duties.

Qualifications

• Strong written, maths and verbal communication skills.
• Effective listening skills in customer interactions.
• Self‑discipline and attention to detail.
• Adaptability to work both in a small team and independently.
• Confidence and product knowledge after completing the induction and probation period.