Customer Experience Specialist — Fast-Paced, Team-Driven

Terry Truck Rentals; Welshpool; On-site; GBP 40,000 - 60,000; Full time

Job summary

A family business in rental services is looking for a motivated Customer Service Representative in Welshpool. The role involves engaging with customers to provide exceptional service, identifying their needs, and assisting in various business operations. Ideal candidates will have prior experience in customer service, strong communication skills, and a friendly attitude. This position requires a proactive approach and the ability to adapt to different work environments. A good salary package is offered, along with a supportive team culture.

Qualifications

• Experience in a customer service / retail environment.
• Strong communication skills.
• Ability to work well under pressure.

Responsibilities

• Engage with customers positively to provide exceptional service.
• Identify customer needs and deliver solutions.
• Assist in day-to-day business operations.

Skills

Experience in a customer service / retail environment

Fantastic communicator

Friendly attitude

High attention to detail

Ability to work in a fast-paced environment

Team player

Proactive and adaptable

Reliable

Tools

Computer and database skills

Job description

A family business in rental services is looking for a motivated Customer Service Representative in Welshpool. The role involves engaging with customers to provide exceptional service, identifying their needs, and assisting in various business operations. Ideal candidates will have prior experience in customer service, strong communication skills, and a friendly attitude. This position requires a proactive approach and the ability to adapt to different work environments. A good salary package is offered, along with a supportive team culture.