Customer-Centric Service Advisor — Career Growth & Training

Talent Finder; Scotland; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading car dealership in Scotland is seeking an experienced Service Advisor to join their team in Stirling. In this role, you will deliver exceptional customer service, manage workshop efficiency, and assist with upselling services. Candidates should have at least 2 years of relevant experience, a full UK driving licence, and strong communication skills. The position offers excellent growth opportunities and a supportive work environment.

Benefits

Company pension scheme

Access to employee car schemes

Ongoing training

Friendly working environment

Long-term career progression

Qualifications

• At least 2 years’ Service Advisor experience within a franchised dealership.
• Eligibility to work in the UK.
• A full UK driving licence.

Responsibilities

• Deliver an exceptional customer experience, both face-to-face and over the phone.
• Manage daily workshop loading to maximise efficiency and profitability.
• Use dealer systems to accurately cost, price and upsell work.

Skills

Strong administration and organisational skills

Excellent communication skills

Good IT skills

Customer-focused experience

Proactive attitude

Tools

Microsoft Office

Job description

A leading car dealership in Scotland is seeking an experienced Service Advisor to join their team in Stirling. In this role, you will deliver exceptional customer service, manage workshop efficiency, and assist with upselling services. Candidates should have at least 2 years of relevant experience, a full UK driving licence, and strong communication skills. The position offers excellent growth opportunities and a supportive work environment.