Customer Care Specialist - Flexible Part-Time Shifts

Co-op Group; Prudhoe; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading retail cooperative in Prudhoe seeks a Customer Team Member to deliver exceptional service and support to customers. This part-time role offers varied shifts, competitive pay, and full training. Ideal candidates are flexible, possess strong people skills, and genuinely care about customer needs. Additional benefits include discounts, a pension scheme, and virtual healthcare services. Join a supportive environment that values diversity and inclusion.

Benefits

30% discount on in-store products

Pension scheme with up to 10% employer contributions

Access to money management app

31 days of holiday (pro-rata)

Virtual healthcare services

Employee assistance service

Full, paid training and support

Cycle-to-work scheme

Responsibilities

• Provide friendly and thoughtful service to customers.
• Support store colleagues in solving customer problems.
• Ensure store safety and legality by stocking shelves.
• Help introduce new products and services in-store.
• Engage in local community activities.

Skills

Great people skills

Flexibility to work different shifts

Positive problem-solving approach

Genuine care for customer needs

Job description

A leading retail cooperative in Prudhoe seeks a Customer Team Member to deliver exceptional service and support to customers. This part-time role offers varied shifts, competitive pay, and full training. Ideal candidates are flexible, possess strong people skills, and genuinely care about customer needs. Additional benefits include discounts, a pension scheme, and virtual healthcare services. Join a supportive environment that values diversity and inclusion.