Customer Care Maintenance Technician - Site Based

Linsco; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A construction service company in Castle Donington is seeking a Customer Care Maintenance Technician. This permanent role focuses on assisting in remedial works in occupied and unoccupied properties. Candidates are expected to ensure quality work and timely completion of tasks. The position is ideal for those with technical repair skills and strong organizational abilities.

Qualifications

• Ability to assist office-based staff and provide technical advice.
• Experience in carrying out repairs and completing work on time.

Responsibilities

• Carry out remedial works as deployed by the customer's service team.
• Organise and prioritise workload based on defects lists.
• Complete works to a high standard in line with industry guidelines.
• Assist with customer inspections as needed.
• Provide feedback on subcontractor quality issues.

Job description

Overview

Role: Customer Care Maintenance Technician - Site based

Location: Castle Donington

Salary: Negotiable depending on experience, package and bonus

Status: Permanent role

The Role

The role involves assisting office-based staff and providing technical advice regarding remedial solutions. Where required, you will carry out repairs and complete works on time and on the first visit.

Responsibilities

• Carry out remedial works as deployed by the customer's service team in occupied and unoccupied properties.
• Organise and prioritise workload, and review defects lists to ensure that any materials required are collected prior to customer appointments.
• Complete works to a high standard of quality in line with NHBC/LABC/Premier, with a consistent approach to finishes, on time at the first visit.
• Ad hoc duties on closed sites and assist with any customer ready inspection works when required.
• Assist Area Manager and Partners to inspect and resolve End of Defect Period reported defects.
• Provide feedback on subcontractor quality issues.
• Work as part of a team and provide support to the Customer Service Manager and Coordinators.
• Carry out work in a safe, cost-effective manner and look for opportunities to reduce costs and improve standards.

Applications

For more information please apply with an updated CV, or contact Jennifer directly.

Equal Opportunities

Linsco is an equal opportunities employer. All applicants will be considered on their merits regardless of background, characteristics or personal circumstances. All applications will be dealt with in the strictest confidence.