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This is a fantastic chance to join a friendly, supportive company who champion training, in their customer care team! Providing first line customer support for our online learning platform 'Click', including support with forgotten passwords, course information, system advice, new customer setups, trouble shooting and logging technical queries.
Course: Customer service practitioner (level 2)
Level: 2
Route: Sales, marketing and procurement
Apprenticeship Level: Intermediate
Working Week: Monday to Friday, 8.30am - 5.00pm / 9.00am - 5.30pm. 37.5 hours a week.
Expected Duration: 12 Months