Customer Assistant - Operations - Belfast

Marks and Spencer; Belfast City District; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer in Belfast is seeking a Customer Assistant in Operations. The role involves stock control, handling deliveries, and backroom duties to ensure the shop floor stays full, clean and ready for customers. You’ll work across the store with a focus on speed, accuracy, and teamwork.

Flexibility across shifts is essential, with a few set patterns. A proactive approach to using digital tools for stock tracking will help maintain availability and store efficiency.

Qualifications

• Applicants must be 18 or over.
• You’ll be responsible for stock, deliveries, and behind-the-scenes work.
• Keep shop floor stocked, clean and ready for customers.
• Use digital tools to track deliveries and manage stock.
• Work across store functions and support colleagues.

Responsibilities

• Manage stock levels and deliveries to keep shelves full and store tidy.
• Assist with movement of goods and backroom duties to support store operations.
• Collaborate with colleagues across departments to ensure smooth running of the store.

Skills

Stock management

Delivery coordination

Digital tools

Team collaboration

Job description

Friday 14:00 - 21:00

as relevant to the job roleand this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace. Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

All the details

Work Pattern

• Sunday 14:00 - 21:00
• Monday 14:00- 21:00
• Wednesday 14:00 - 21:00
• Friday 14:00 - 21:00

Under 18 disclaimer

This job role involvesoperating mechanical equipment as relevant to the job roleand this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose.