Customer Assistant - Operations - Newry The Quays

Marks and Spencer; Newry; On-site; GBP 18,000 - 22,000; Part time

Job summary

Marks & Spencer is seeking a Customer Assistant in Operations to help keep shelves stocked, deliveries arriving on time, and the shop floor clean and ready for customers. You will work across the wider store and use digital tools to manage stock efficiently, staying ahead of the fast pace of retail.

The role requires flexibility, a strong team ethic, and readiness to move with purpose to support store operations during busy periods.

Qualifications

• Stock management and deliveries handling.
• Flexibility to move across store functions as needed.
• Comfort working in a fast-paced retail environment.
• Proficiency with digital tools to track deliveries and stock.

Responsibilities

• Manage stock and deliveries to keep shelves full and shop floor ready.
• Maintain cleanliness and organisation of the store areas.
• Collaborate with colleagues across departments to ensure smooth operations.
• Keep accurate stock records and support daily store workflow.

Skills

Stock management

Delivery coordination

Teamwork

Digital literacy

Job description

"Under 18 disclaimer"

This job role involves working late nights and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

Operations Assistant,

All the details

Work Pattern:

Week One:

• Sunday: 17:00-21:00
• Wednesday: 18:30-22:30
• Saturday: 09:00-13:00

Week Two:

• Sunday: 08:00-12:00
• Friday: 18:30-22:30
• Saturday: 09:00-13:00

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?