Customer Assistant - Operations - Inverness

Marks and Spencer; Inverness; On-site; GBP 18,000 - 23,000; Full time

Job summary

Marks and Spencer in Inverness is seeking a Customer Assistant in Operations. The role is physically demanding and vital for keeping our stores running smoothly, with duties across stock, deliveries and behind-the-scenes tasks.

You’ll be fast, focused and ready to adapt across shifts and store areas, using digital tools to manage stock and support a high standard of customer service.

Qualifications

• Be able to handle stock, deliveries and store replenishment.
• Comfort using digital tools to track deliveries and stock levels.
• Strong teamwork and adaptability in a fast-paced retail environment.

Responsibilities

• Manage stock and deliveries to keep shelves full and accurate.
• Maintain a clean, organized shop floor and backroom area.
• Support colleagues across store departments to ensure smooth operations.

Skills

Stock handling

Digital tools

Team player

Job description

Under 18 disclaimer

This job role involvesoperating mechanical equipmentas relevant to the job roleand this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

All the details
Work Pattern:
Week 1
Monday: 06:00 - 13:30
Wednesday: 06:00 - 13:30
Saturday: 06:00 - 13:30
Week 2
Sunday: 06:00 - 13:30
Monday: 06:00 - 13:30
Wednesday: 06:00 - 13:30
Under 18 disclaimer
This job role involvesoperating mechanical equipmentas relevant to the job roleand this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you. You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy. Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail. Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed. Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store. Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving. This is a role for people who move with purpose.