Customer Assistant - Operations - Newry The Quays

Marks and Spencer; Newry; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer is seeking a Customer Assistant in Operations to support stock control, deliveries and the seamless running of store operations. The role is physically demanding and requires working across shifts to keep shelves stocked, stores clean and ready for customers.

You will use digital tools to track deliveries and stock, collaborate with colleagues across functions, and adapt to flexible hours including weekends and evenings as part of a busy retail environment.

Responsibilities

• Stock, deliveries and behind-the-scenes work to keep the shop floor full, clean and ready for customers.
• Fast, focused, and proactive in moving products with urgency and accuracy.
• Flexibility to work across the wider store and adapt to the pace of retail.
• Digital tools used to track deliveries and manage stock.
• Work pattern involves varied weekend and evening hours with late-night shifts.

Job description

Under 18 disclaimer This job role involves working late nights and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

Work Pattern

• Week One
  • Sunday: 17:00-21:00
  • Wednesday: 18:30-22:30
  • Friday: 18:30-22:30
• Week Two
  • Saturday: 16:30-20:30
  • Sunday: 17:00-21:00
  • Wednesday: 18:30-22:30

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?