Customer Assistant

RHR UK; East Grinstead; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading retail company in East Grinstead is looking for a Customer Assistant to provide excellent customer service and maintain store operations. The role involves restocking shelves, managing deliveries, and ensuring customers receive top service. Candidates should have experience in a fast-paced environment and must be flexible with scheduling. A competitive hourly rate, along with benefits including holiday pay and discounts, are offered, along with opportunities for career growth within the company.

Benefits

30-35 days holiday (pro rata)

10% in-store discount

Pension scheme

Enhanced family leave

Long service award

Qualifications

• Excellent customer service skills required for assisting customers.
• Proven experience in a fast-paced retail environment.
• Flexibility in scheduling, including early starts and late finishes.

Responsibilities

• Assist customers with inquiries and provide excellent service.
• Restock shelves and maintain store organization.
• Handle deliveries efficiently.

Skills

Customer service skills

Flexibility

Experience in fast-paced environment

Job description

What you’ll do

Summary

£12.75 - £13.65 per hour | 30-35 days holiday (pro rata) | 10% in-store discount | Pension scheme

Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. Were collaborative, determined and we all pitch in to help each other out.

Just like you.

New Store.

As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, youll keep moving, keep business booming and never be bored. Youll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve.

In return, well give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl.

Were proud to be supportive teams with big ambitions too, so therell be plenty of ways for you to progress. With the right training, well help you thrive in your retail role and champion you to succeed in your career here - you could even become a Freshness, Non-Food or Bakery Specialist.

• Be a Lidl expert, helping our customers with their questions, queries and requests
• Efficiently work deliveries as they arrive in store
• Passionately provide excellent customer service
• Proactively keep the bakery topped up by baking fresh goods
• Expertly merchandise and maintain our middle aisles of Non-Food products

What you’ll need

• Experience working in a fast-paced environment
• Excellent customer service skills
• Flexibility to start a shift early or finish late
• A positive approach to changing priorities

Drive and passion to work hard and make your store a success

A smile on your face and a friendly manner to inspire your team and help our customers

What you’ll receive

• 30-35 days holiday (pro rata)
• 10% in-store discount
• Pension scheme
• Enhanced family leave
• Long service award

Plus, more of the perks you deserve

Youre Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.

If youre ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.

Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.