Customer Assistant

Deserveyou're Lidl; Birmingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A prominent retail company in Birmingham is seeking a Customer Assistant to deliver outstanding service and support store operations. You will engage with customers, manage stock deliveries, and maintain store cleanliness. Ideal candidates have a customer-centric approach, flexibility to meet shifting priorities, and experience in fast-paced retail environments. Join this engaging team and benefit from enhanced family leave, competitive holiday offers, and a robust pension scheme.

Benefits

30-35 days holiday (pro rata)

10% in-store discount

Pension scheme

Enhanced family leave

Long service award

Qualifications

• Experience in a retail role with a focus on customer service.
• Ability to work efficiently in a team environment.
• Willingness to adapt to changing operational demands.

Responsibilities

• Assist customers with inquiries and provide excellent service.
• Manage deliveries and stock efficiently.
• Maintain cleanliness and organization within the store.
• Support the bakery by ensuring fresh goods are available.
• Help merchandise and maintain the middle aisles.

Skills

Excellent customer service skills

Experience working in a fast-paced environment

Flexibility to start a shift early or finish late

Positive approach to changing priorities

Drive and passion to work hard

Friendly manner to inspire team

Job description

Attendance Officer (Winner Education)

Are you an experienced Attendance Officer looking for a new opportunity in Birmingham? Winner Education is working closely with a school in Central Birmingham assisting them with the recruitment of a School Attendance Officer. The role is full time, 8:30-3:30pm per day.

Job Type: Contract, Full-time

Summary: £13.00 - £13.69 per hour | 20 to 30 hour contract | 30-35 days' holiday (pro rata) | 10% in-store discount | Pension scheme. As of the 1st of September 2025, our pay will be increasing to £13.00 - £13.95.

Lidl Customer Assistant

Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're collaborative, determined and we all pitch in to help each other out. Just like you. As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you'll keep moving, keep business booming and never be bored. You'll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve.

Responsibilities

• Be a Lidl expert, helping our customers with their questions, queries and requests
• Efficiently work deliveries as they arrive in store
• Passionately provide excellent customer service
• Proactively keep the bakery topped up by baking fresh goods
• Expertly merchandise and maintain our middle aisles of Non-Food products

Qualifications

• Experience working in a fast-paced environment
• Excellent customer service skills
• Flexibility to start a shift early or finish late
• A positive approach to changing priorities
• Drive and passion to work hard and make your store a success
• A smile on your face and a friendly manner to inspire your team and help our customers

Benefits

• 30-35 days holiday (pro rata)
• 10% in-store discount
• Pension scheme
• Enhanced family leave
• Long service award
• Plus, more of the perks you deserve

We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

Similar jobs

• School Attendance Officer – Winner Recruitment – £16 - £20 per hour