Customer Advisor - Argos

Sainsbury's Supermarkets Ltd; Rugeley; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading retailer in Rugeley is seeking a part-time colleague to ensure an excellent shopping experience by providing customer service and support on the shop floor. Responsibilities include assisting customers, processing payments, and maintaining store standards. The ideal candidate should be enthusiastic and comfortable engaging with customers. Offers market-leading benefits including employee discounts and training opportunities.

Benefits

10% off at Sainsbury’s and Argos

Free food and hot drinks

Generous holiday entitlement

Company pension contributions

Shopping discounts

Wellbeing support

Qualifications

• Must be above the school-leaver age in your country.
• Right to Work eligibility in the UK.
• Ability to work in a fast-paced environment.

Responsibilities

• Deliver excellent customer service on the tills and online.
• Assist customers with product questions and advice.
• Collect products from stock and process payments.

Skills

Customer service skills

Communication skills

Flexibility

Job description

Overview

Rate: £12.60 per hour

Location: Argos, Rugeley, WS15 2JX

Hours: Part time, 12 hours per week

Contract type: Fixed-Term Assignment

Business area: Argos Retail

Closing date: 08 October 2025

Requisition ID: 400023702

Shift hours

to be discussed at interview

Early shift: 07:00

Eligibility

• You must be above the school-leaver age in your country
• You must have Right to Work eligibility in the UK
• Most roles are part-time across a variety of shifts, including weekdays and weekends. Hours will be scheduled to fit around availability and may vary from week to week.

What you’ll be doing

• Ensure customers have a great shopping experience by delivering excellent customer service on the tills, at website screens on the shopfloor and at the collection counter
• Collect products from the stock area for customers, take payments, provide details on financial service offerings for certain products and process refunds
• Be present on the shop floor helping customers with questions and provide advice on a wide range of products – supporting in the stock room when the store is quiet
• Build knowledge about products, services and promotions to help provide recommendations

What makes a great Argos Colleague

• Friendly and welcoming with a genuine enthusiasm for helping customers
• Comfortable talking to customers about financial services when buying certain products
• Happy working in a fast-paced, physical and high-energy environment, and thrives in a team
• Flexible and proactive to a high standard across the store when needed; trained in a variety of skills to learn, develop and try new things
• Embraces using new digital tools and technology to do your job well
• Great attention to detail, keeping the store clean and clutter-free to create the best shopping experience

Rewards and benefits

We truly value our colleagues and provide market-leading benefits and training. Benefits include:

• Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day
• Free food and hot drinks - provided for colleagues in all stores
• Generous holiday entitlement - based on hours worked, plus maternity and paternity leave
• Pension – company match between 4-7.5% of pension contributions
• Sainsbury’s share schemes – options to buy Sainsbury’s shares at discounted prices
• Shopping discounts – offers on gym memberships, restaurants, holidays, retail vouchers and more
• Wellbeing support – includes free access to Employee Assistance Programme

Please note: Our vacancies may close quickly, so we encourage candidates to apply at their earliest convenience.

Inclusive workplace

We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome. We offer enhanced discretionary leave for families and support for carers, with resources to help understand and support roles and teams. Our networks seek to ensure true representation and remove barriers.

We offer development opportunities, including mentorship, training and career progression. We celebrate diversity through initiatives and events. If you would like to learn more about our commitment to inclusivity, please view our information here.

Reasonable adjustments: If you require any adjustments during the application or interview stages, please let us know and we will endeavour to support you.