Customer Advisor

B&Q Limited; Sheffield; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading home improvement retailer in Sheffield is seeking a part-time Customer Advisor to provide exceptional service and support customers with their home improvement projects. As a valued team member, you will manage stock, create appealing displays, and ensure customer satisfaction. The role offers a competitive salary and a range of benefits, fostering an inclusive and supportive work environment. Ideal candidates are friendly, eager to learn, and capable of working flexible hours including weekends.

Benefits

Competitive salary

Pension scheme

Employee Assistance Programme

Shopping discounts

Wellbeing benefits

Qualifications

• Friendly and outgoing personality.
• Eager to learn and improve home improvement skills.
• Ability to adapt to new technology and working methods.

Responsibilities

• Provide expert customer service and guidance.
• Manage stock and set up displays.
• Assist in paint-mixing and timber cutting.

Skills

Customer service

Teamwork

Flexibility

Sales skills

Job description

Overview

Customer Advisor

Part time - 20 hours per week

Permanent Contract

Shifts available Monday - Sunday, 6.00am - 9.00pm

UK Notional hourly rate £12.21 per hour

B&Q Sheffield Penistone Rd

We believe anyone can improve their home to make life better. Every day, we give our millions of customers theideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.

What's the job?

Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.

What we need:

Happy to help, eager to learn and just a little bit obsessed with home improvement, you’ll be right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.

What's in it for me?

As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.

So we can support you during the application or interview process, please contact [e-mail] for any recruitment adjustments.

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