Customer Advisor

Adecco; Milton Keynes; On-site; GBP 23,000 - 30,000; Full time

Job summary

A recruitment agency is seeking a Customer Advisor in Milton Keynes. This role involves building relationships with clients and suppliers, checking costs, and ensuring service standards are met. Ideal candidates should be confident communicators with strong negotiation skills and attention to detail. Benefits include a competitive salary, bonus incentives, paid qualifications, and 22 days of holiday. Full training is provided to ensure you're prepared for the role. Apply by January 1st, 2026.

Benefits

Bonus twice a year

Paid qualifications

Pension scheme

22 days holiday plus bank holidays

Monthly awards and recognition

Qualifications

• Experience in insurance or construction is helpful but not essential.
• Confident communicator with strong negotiation skills.
• Great attention to detail and ability for problem-solving.

Responsibilities

• Communicate with suppliers and clients to agree on repair plans.
• Check costs and ensure claims are fair and accurate.
• Maintain clear communication for everyone involved.
• Ensure service standards are met and repairs happen quickly.

Skills

Confident communicator

Strong negotiation skills

Attention to detail

Problem-solving ability

Teamwork

Job description

Are you great at building relationships and solving problems? Do you enjoy working in a fast-paced environment where every day is different? If so, we would love to hear from you.

What you will be doing:

• Talking to suppliers and clients to agree on repair plans
• Checking costs and making sure claims are fair and accurate
• Keeping communication clear and simple for everyone involved
• Making sure service standards are met and repairs happen quickly

What our client is looking for:

• A confident communicator with strong negotiation skills
• Someone who enjoys working as part of a team
• Great attention to detail with the ability for problem-solving
• Experience in insurance or construction is helpful, but not essential - our client will provide full training and even pay for professional qualifications

Benefits:

• Salary: £23,900 - £29,500 (depending on experience)
• Bonus twice a year (average £400-£500)
• Paid qualifications and a £1,000 salary boost when you qualify
• 22 days holiday plus bank holidays
• Pension scheme
• Fun monthly awards and recognition for going above and beyond

Hours: Monday to Friday, 9am - 5:30pm (with an hour for lunch)

If you would like to find out more information about this exciting opportunity, please contact Adecco Aylesbury on (phone number removed).

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Job Info

Job Title: Customer Advisor

Location: Milton Keynes, Buckinghamshire

Closes: Jan 1st 2026

Sector: Customer Services

Contract: Permanent

Hours: Full Time