Customer Advisor

Liz Earle; Liverpool; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading skincare brand in Liverpool is seeking a Liz Earle advisor to build customer relationships, provide personalised consultations, and meet sales targets. The ideal candidate has experience in customer service, a passion for skincare, and a desire to become a certified skin expert. This role offers significant employee discounts and a supportive team environment.

Benefits

Employee discount of up to 75%

Store discount

Quarterly Goody Box

Discretionary team bonus

Generous holiday allowance

Personal Pension Scheme

Qualifications

• Previous experience working with customers.
• Experience using skincare products on customers.
• Desire to be a proud brand ambassador.

Responsibilities

• Build great relationships with our customers and colleagues.
• Provide personalised consultations and skin services.
• Meet sales targets and inform customers about promotions.

Skills

Relationship building

Sales experience

Customer service

Skincare knowledge

Education

CIBTAC certification

Job description

Overview

Find out from Clare what a typical day as a Liz Earle advisor looks like by watching the video at the bottom of this page. Based on our Liz Earle counter in store and reporting into the Counter Manager, your main responsibilities will be to:

Responsibilities

• Build great relationships with our customers and your colleagues
• Provide personalised consultations and skin services
• Meet your sales targets and tell customers about our Liz Earle offers and in-store promotions
• Complete our award-winning 12-month Skin School development programme
• Ensure your counter is beautifully presented to showcase the range of Liz Earle products
• Welcome each customer and treat everyone with empathy and understanding
• Enjoy meeting sales targets and playing your part to deliver great team performance
• Love to learn and keep up to date with the latest skincare trends
• Are comfortable working both on your own and within a team
• Desire to be a proud brand ambassador for Liz Earle and help our customers find the best products for their needs
• Previous experience working with customers
• Experience using skincare products on customers

About the Brand

Five iconic brands make up No7 Beauty Company - No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in creating the best in beauty for everyone. We have a reputation for scientific innovation and create products with proven results, whilst being environmentally sustainable and socially responsible.

We are an equal opportunity employer. No matter where you work in No7 Beauty Company, we will empower you to be your authentic self. We share a culture where diversity, equity and inclusion are at the center of everything we do. Join us and together we can achieve more.

Benefits

• Liz Earle Employee discount of up to 75%
• Store discount (e.g., Boots or John Lewis)
• Quarterly Liz Earle Goody Box
• Discretionary team bonus scheme
• Become a certified skin expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certification
• Generous holiday allowance that increases with length of service
• Personal Pension Scheme

Please note, any salary estimates given on third-party sites are not provided or endorsed by No7 Beauty Company or Liz Earle Beauty Co. Ltd and may not be accurate. All rewards and benefits are subject to change and eligibility.