CRM Systems Assistant – eMarketing

Digital Data Foundation; Greater London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading digital marketing firm is seeking a CRM Systems Assistant to support global e-marketing initiatives. The candidate will be responsible for managing data quality in the CRM, planning client communication strategies, and providing training across global offices. The ideal applicant will have at least one year of experience with e-marketing platforms or CRM systems, possess strong training abilities, and work independently to ensure data accuracy and effectiveness. This role offers an excellent salary and benefits.

Benefits

Excellent salary

Benefits

Qualifications

• Minimum one year’s experience working with an e-marketing platform or CRM.
• Ability to train others and advise on CRM system benefits.
• Quality-driven approach to data completeness.

Responsibilities

• Plan client communication strategies.
• Execute data quality improvement strategies.
• Lead international CRM training.
• Manage CRM user queries.
• Provide expertise on CRM-related queries.

Skills

Experience with e-marketing platforms

Training others

Data quality management

Independent work

Tools

Dynamics CRM

Vuture

Dynamics 365

Job description

About the job CRM Systems Assistant – eMarketing

£ Excellent Salary + Benefits - London or Manchester

James Carrera of Digital Data Foundation is sourcing a talented digital marketer to support Global e-marketing efforts through client communication, training and taking responsibility for both managing & improving data quality in the CRM.

Responsibilities

Working collaboratively and cross functionally across a number of Global offices, you will;

• Plan the strategy of the firm’s client communications.
• Execute data quality improvement strategy and act as data quality expert
• Work with both internal & external suppliers / stakeholders to ensure a targeted approach to key accounts
• International training lead and provide succinct training modules
• Manage user queries submitted to Dynamics CRM inbox,
• CRM and e-marketing system SME for related queries

Experience

• Minimum one year’s experience of working with an e-marketing platform or CRM system in professional services
• Ability to actively training others, advising of benefits of using CRM systems
• Quality driven to ensure data is as complete and perfect as it can be.
• Ability to explain the complex to be digestible to all users
• Work independently, without constant supervision

Desirable: Experience with Vuture, Dynamics 365 or Professional Services