CRM Executive — Elevate Retail Engagement (Manchester)

Michael Page (UK); Manchester; On-site; GBP 28,000 - 32,000; Full time

Job summary

A large retail organization in Manchester is seeking a CRM Executive to develop and execute strategies that enhance customer retention and engagement. The ideal candidate will have experience with CRM tools, digital marketing knowledge, and excellent analytical skills. This permanent position offers a competitive salary between £28,000 and £32,000 with additional benefits to be confirmed upon offer.

Benefits

Career growth opportunities

Collaborative work environment

Competitive salary

Qualifications

• Experience within the retail industry.
• Strong understanding of customer engagement strategies.
• Ability to interpret customer data effectively.

Responsibilities

• Develop and execute CRM strategies for customer retention.
• Analyse customer data to identify trends for marketing.
• Collaborate with digital teams for campaign alignment.
• Monitor and report on CRM campaign performance.
• Utilise CRM tools for customer segmentation.
• Ensure data accuracy and compliance.

Skills

Experience with CRM tools and platforms

Understanding of digital marketing

Excellent analytical skills

Ability to work collaboratively

Knowledge of data protection regulations

Proactive and detail-oriented

Job description

A large retail organization in Manchester is seeking a CRM Executive to develop and execute strategies that enhance customer retention and engagement. The ideal candidate will have experience with CRM tools, digital marketing knowledge, and excellent analytical skills. This permanent position offers a competitive salary between £28,000 and £32,000 with additional benefits to be confirmed upon offer.