CRM Consultant - Reading

Circle Group; Slough; On-site; GBP 30,000 - 40,000; Full time

Job summary

A technology consulting firm in the UK is seeking an experienced CRM Consultant to blend pre-sales consulting with hands-on CRM implementation. The role involves working closely with sales teams, leading workshops to identify business needs, and delivering effective CRM solutions. Ideal candidates should have strong communication skills and be able to drive business process improvements effectively. This position offers a competitive salary ranging from £30,000 to £40,000 depending on experience.

Qualifications

• Minimum 3 years of experience in CRM consulting or related field.
• Strong understanding of business strategy and technology.
• Ability to communicate effectively with both technical and non-technical stakeholders.

Responsibilities

• Partner with sales teams to understand prospect requirements and design effective CRM solutions.
• Lead discovery sessions to identify business needs and transformation opportunities.
• Deliver CRM demonstrations and proof-of-concepts during the sales cycle.
• Lead end-to-end CRM implementations from requirements gathering to launch.

Skills

CRM solutions design

Business process optimization

AI-enabled capabilities

Sales collaboration

Job description

Job Description

CRM Consultant - Reading

Reading

Starting salary of £30-40k DOE

Our client is seeking an experienced CRM Consultant to support both new business acquisition and successful client delivery. This role combines pre-sales consulting with hands‑on CRM implementation, business process optimisation, and the application of AI-enabled capabilities. The position works at the intersection of business strategy and technology, supporting organisations in improving customer relationship management.

Responsibilities

• Partner with sales teams to understand prospect requirements and design effective CRM solutions
• Lead discovery sessions and workshops to identify business needs and digital transformation opportunities to be relayed to the programming team
• Deliver CRM demonstrations, technical presentations, and proof‑of‑concepts during the sales cycle
• Contribute to proposals, solution designs, statements of work, and effort estimates
• Lead end‑to‑end CRM implementations from requirements gathering through go‑live and post‑launch support
• Configure and customise CRM platforms to align with business processes and workflows
• Design and implement business process improvements to drive efficiency and user adoption
• Integrate CRM systems with enterprise applications, data sources, and third‑party tools
• Plan and execu...