CRM & Automation QA Executive — Flexible Hours

Legal And General Group; Cardiff; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading UK financial services group is seeking a CRM & Automation Test Executive in Cardiff to support customer engagement campaigns. The ideal candidate will ensure accurate testing of communications and maintain documentation for quality assurance. A degree in Marketing or related experience is preferred, along with knowledge of testing principles and CRM platforms. The role offers competitive benefits, including a performance-related bonus plan and flexible working options.

Benefits

Performance-related bonus plan

Generous pension contribution

Healthcare plan

At least 25 days holiday

Electric car scheme

Employee discounts

Qualifications

• Degree in Marketing or relevant experience preferred.
• Basic knowledge of testing and QA methodologies.
• Familiarity with data privacy in customer communications.

Responsibilities

• Support the CRM & Automation team in campaign preparation.
• Ensure accurate testing and documentation of communications.
• Develop testing methodologies for CRM workflows.

Skills

Attention to detail

Testing principles understanding

Team collaboration

Clear communication

Proactivity in identifying issues

Education

Degree in Marketing or related field

Basic certification in testing or QA

Tools

Documentation tools

CRM platforms

Marketing automation platforms

Job description

A leading UK financial services group is seeking a CRM & Automation Test Executive in Cardiff to support customer engagement campaigns. The ideal candidate will ensure accurate testing of communications and maintain documentation for quality assurance. A degree in Marketing or related experience is preferred, along with knowledge of testing principles and CRM platforms. The role offers competitive benefits, including a performance-related bonus plan and flexible working options.