Critical Incident Community Response Coordinator

Royal Borough of Greenwich; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A local government authority in Greater London seeks a Critical Incident Community Response Coordinator to enhance community safety. This full-time role involves driving initiatives to assist communities affected by serious violence, fostering collaboration with police, and other partners. A successful candidate will have strong community engagement skills, project management experience, and excellent communication abilities. This position offers a chance to make a significant impact, supporting residents and building trust in services.

Qualifications

• Experience engaging with diverse communities.
• Excellent communication skills are essential.
• Project management experience is required.

Responsibilities

• Drive activities in response to violent incidents affecting communities.
• Identify community needs and concerns.
• Coordinate delivery of community engagement activities.

Skills

Community engagement

Project management

Communication skills

Partnership building

Job description

Critical Incident Community Response Coordinator

Full‑time; 35 hours per week; Until 31/03/2027, with potential for further extension (subject to funding)

Location: The Woolwich Centre, Wellington Street, SE18 6HQ with potential for some home‑based working

We need a versatile and enthusiastic officer to join our Community Safety team to drive a range of activities in response to violent incidents that have a high impact on local communities. You will identify who has been affected (e.g. witnesses, at‑risk demographic groups, nearby residents and workers) and establish the community’s concerns and needs.

You will then co‑ordinate delivery of community engagement activity and the provision by partners of services targeting specific needs, to support the community to recover, build resilience and improve long‑term confidence in police, council and partner services.

This post enables us to deliver timely interventions and to support communities affected by serious violence. You will continue to embed the best practice delivery model across all community safety areas; providing support, visibility and reassurance to local communities in critical incident locations.

Much of the role will depend on working successfully with partners so skills and experience in building strong partnership working are essential. Key partners will include the police, third‑sector services, business and community groups and social landlords.

As part of our lively and friendly Community Safety team you will work alongside staff tackling hate crime, town centre issues, domestic abuse, modern slavery, prevention of extremism and varied crime reduction projects, giving plenty of opportunity for collaboration.

This role will give you chance to demonstrate the Council’s key staff values, especially: Taking Ownership – Doing Things Better – Working Together.

You will need experience of engaging with diverse communities, excellent communication skills, project management experience and ability to work on your own initiative.

A successful DBS check will be required.

To apply please click the Apply Now link below.