Critical Engineering Compliance Lead

ISS; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading facility management company is seeking a Critical Engineering Compliance Lead in London. This role involves providing leadership and ensuring compliance with the OPTIMA Critical Environments Process. Experience in engineering management, particularly in critical environments, is essential. Qualified candidates will have strong leadership skills, a background in operational engineering, and knowledge of Health & Safety regulations. A proactive and organized approach is required.

Qualifications

• Strong background in Critical Engineering, ideally with experience in corporate head offices, data centres, or healthcare.
• Proven leadership ability to manage and develop multi-disciplinary teams.
• Operational engineering background with electrical bias preferred.

Responsibilities

• Act as functional lead for the OPTIMA Critical Environments Process.
• Own Change Management function across GTIS and Hydra.
• Lead and manage a team of Authorising Engineers and Technical Administrators.
• Ensure compliance with ISS standards for the Optima Portal.
• Promote strong Health & Safety practices and compliance with UK legislation.

Skills

Leadership in engineering

Stakeholder management

Health & Safety knowledge

Operational engineering

Compliance management

Education

Degree or equivalent qualification in engineering

NEBOSH or IOSH certification

Job description

Overview

We are seeking a highly skilled Critical Engineering Compliance Lead to provide functional leadership across the UK region for ISS, with a primary focus on supporting and embedding the OPTIMA Critical Environments Process. Acting as the UK lead for compliance, administration, procedure adherence and audit functions, this role will ensure all governance standards are met in line with ISS UK Critical Lead direction. You will drive operational excellence, working closely with Authorising Engineers, site teams, and contract stakeholders to maintain the highest standards of safety, compliance, and technical delivery. This is a pivotal leadership role within the account, responsible for managing change control processes across GTIS and Hydra, supporting operational engineering teams, and ensuring the Optima Portal remains fully operational and effective. As owner of the OPTIMA CEM product, you will lead by example, line manage a small team of Authorising Engineers and Technical Administrators, and provide guidance on safe systems of work, asset management and technical policy adherence. With ISS well placed within engineering on the Account, this role offers the opportunity to further elevate performance and align with the new Global Engineering Lead.

Responsibilities

• Act as functional lead for the OPTIMA Critical Environments Process within the UK region, ensuring compliance, administration, governance and audit requirements are consistently met.
• Own the Change Management function across GTIS and Hydra, working with global and client stakeholders to meet requirements and drive process adherence.
• Lead, mentor and manage a small team of Authorising Engineers and Technical Administrators, promoting best practice in critical environments.
• Provide in-region management of the ISS Authorised Person process, including AE oversight, safe systems of work compliance, and training development.
• Ensure the Optima Portal and supporting processes are maintained, fully operational and compliant with ISS standards.
• Support operational engineering teams across the UK, ensuring technical standards, policies and procedures are consistently applied.
• Provide in-region leadership of the Asset Management function, driving continuous improvement and operational excellence.
• Promote and model strong Health & Safety practices, ensuring alignment with UK legislation and ISS standards.
• Work closely with the ISS UK Critical Lead, Global Engineering Lead and client representatives to deliver account objectives.
• Strong background in Critical Engineering, ideally with experience in corporate head offices, data centres, or healthcare environments.
• Operational engineering background, with preference for an electrical bias.
• Experience managing engineering operations, including time in a critical engineering management capacity.
• Proven leadership experience, with ability to manage and develop multi-disciplinary teams.
• Experience leading an Asset Management function.
• Strong working knowledge of Health & Safety legislation; NEBOSH or IOSH certification essential.
• Degree or equivalent qualification in an engineering discipline.
• Proactive, organised and collaborative, with strong stakeholder management skills.
• Full UK driving licence useful, as travel between sites is required.

Qualifications

• Degree or equivalent qualification in an engineering discipline.
• Strong working knowledge of Health & Safety legislation; NEBOSH or IOSH certification essential.
• Operational engineering background, with preference for an electrical bias.
• Experience in a critical engineering management capacity and leading asset management functions.
• Proven leadership and people-management skills for multi-disciplinary teams.

About ISS

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. We offer you a challenging and exciting career in an organisation with people at its heart. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

ISS is proud to be a diverse and inclusive employer. We welcome all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, sexual orientation or educational background. We are a Disability Confident Committed (Level 2) employer, proudly supporting inclusive hiring practices in line with the UK government Disability Confident scheme.

We are a Disability Confident employer and encourage applications from people with disabilities who meet the essential criteria for the role. For more details, please visit the appropriate government pages.