Credit Risk Manager, Flex Originations (Credit Cards)

Monzo Bank Limited; Cardiff; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading digital bank in the UK is looking for a Credit Risk Manager to lead a team of analysts in developing credit and pricing strategies for their innovative Flex products. This role includes collaborating across various teams, monitoring performance, and ensuring robust credit strategies. The ideal candidate will bring substantial experience in unsecured lending, strong analytical skills, and a proactive approach to integrating customer feedback to enhance product offerings. Remote working options available within the UK.

Benefits

Flexible working hours

Learning budget of £1,000

Relocation support

Visa sponsorship

Qualifications

• Experience in unsecured lending, ideally credit cards.
• Deep understanding of lending economics and underwriting strategies.
• Strong analytical skills with programming, especially in SQL.

Responsibilities

• Lead a team developing credit and pricing strategies.
• Collaborate with teams to design and deliver new products.
• Monitor and report on performance of Flex originations.

Skills

Unsecured lending experience

Analytical and data capabilities

SQL proficiency

Project management

Strong communication

Tools

Python

Looker

Job description

Our Borrowing (lending) business is growing rapidly across both existing products and the planned launch of new initiatives. We aim to create a genuine feel‑good factor when it comes to personal credit, and are looking for driven, analytical and creative individuals to help us achieve this goal. With our Flex product we’re reinventing credit cards to give customers more visibility and control over their spending. Our portfolio is growing rapidly and we’re expanding our team to support our future growth ambitions. We’re looking for a Credit Risk Manager to help drive the credit and growth strategy for Flex originations. You will lead a team of analysts responsible for developing the credit and pricing strategies as we evolve our existing propositions and develop new products and distribution strategies. Our credit teams are part of our Data Discipline which drives a strong culture of data‑driven decision making across the whole company. We’re great believers in powerful, real‑time analytics and empowerment of the wider business. All our data lives in one place and is super easy to use. 90% of day‑to‑day data‑driven decisions are covered by self‑serve analytics through Looker which gives analysts the head space to focus on more impactful business questions and analyses. Join a team where your ideas can rapidly transform into reality, leveraging our cutting‑edge technology and agile ways of working. Our credit analysts and managers are fully embedded into a product squad alongside Product Managers, Engineers, Designers, Marketers, Customer Researchers, Data Scientists etc. This enables us to solve customer problems in a fast‑paced and innovative way.

Responsibilities

• Lead a team of analysts that will develop credit and pricing strategies for our growing range of Flex products and distribution channels.
• Work closely with Flex squad leadership to develop and execute an ambitious growth strategy for Flex.
• Collaborate with people from engineering, marketing, product, risk and control to design and deliver new products and customer journeys.
• Lead the development and maintenance of the NPV models and affordability strategies that underpin the Flex underwriting decisions.
• Monthly monitoring and reporting on Flex originations performance to stakeholders up to executive level.
• Build, maintain and own the database tables and dashboards that provide insights and promote rapid, data‑driven decisions.
• Collaborate with the Decision Science team to maximise value from our internal and external data through cutting‑edge ML models.
• Promote a culture of proactive, high‑quality analysis and ensure we have the right credit capabilities, infrastructure and talent in place to scale safely.

Qualifications

• You have extensive experience in unsecured lending, ideally credit cards.
• You have a deep understanding of lending economics and have experience developing and deploying underwriting strategies and credit models.
• You have strong analytical and data capabilities, backed up by technical coding skills. SQL is a must‑have, Python and Looker experience is a plus.
• You have a strong understanding of the regulations that apply to lending in the UK.
• You have a track record leading and developing analytical teams.
• You thrive in a fast‑paced environment and are keen for the chance to improve our products and help ship changes to our customers.
• You are a strong communicator, able to cut through complex problems and articulate decision points, particularly to senior leadership.
• You have experience in project management and coordination across teams.
• You work well collaborating in a team with diverse skill‑sets and personality types.
• You are highly motivated and energised by the idea of bringing a positive impact to our customers and Monzo.

Benefits

• We can help you relocate to the UK.
• We can sponsor visas.
• This role can be based in our London office, but we’re open to distributed working within the UK (with ad hoc meetings in London).
• Flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.
• Learning budget of £1,000 a year for books, training courses and conferences.
• More benefits are available.

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report.