Credit & Recoveries Executive

M2 Professional Recruitment Services Ltd; Chelmsford; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading financial services provider in Chelmsford seeks a Credit & Recoveries Executive to manage credit control functions for client accounts. Responsibilities include supporting the credit control team, maintaining client relationships, and ensuring effective collection processes. Candidates should possess strong communication skills and experience in credit control. Competitive salary plus bonus and additional benefits provided.

Benefits

Market leading basic salary

Bonus structure

Range of additional benefits

Qualifications

• Excellent communication skills for client interaction.
• Experience in credit control or collections processes.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Credit control for a small portfolio of client ledgers.
• Support the credit control team during high workloads.
• Ensure proactive and effective collection processes are maintained.

Job description

Posted: 14th October 2025

Job Description

An excellent opportunity has arisen for a Credit & Recoveries Executive within a leading independent provider of commercial finance based in Chelmsford.

The successful candidate will work alongside the operations department providing support to the client management, risk and credit control teams.

Key Responsibilities

• To Credit Control a small portfolio of collect out Client Ledgers.
• To provide support for the Credit Control team during high workload periods.
• To deliver and maintain proactive and effective collections processes (as per company policy), thus delivering excellent service to the Clients.
• To ensure collection and follow up calls are made within agreed timescales.
• To record and maintain up to date debtor contact details.
• To record and maintain debtor diary and collection notes on the operating system.
• To assist the data processing team by obtaining remittance advices and allocation details for expected debtor receipts.
• To identify any sales ledger queries with work closely with the Client Management teams to ensure that Clients resolve disputes quickly and are aware of any difficult recovery situations that may require legal action.
• Maintaining first class Client relationships, ensuring that excellent levels of service are delivered so that Client satisfaction levels remain high.
• To make recommendations on how the Credit Control function can be improved/enhanced.
• To ensure debtor litigation action is taken where agreed to assist with recovery of debts for both live and collect out clients within the portfolio.
• To maintain an effective litigation monitoring sheet with details of action taken and costs incurred.
• To ensure monthly pre-bills are reviewed upon receipt and approved prior to settlement to solicitors.
• Ensure Legal Spreadsheet updated, and clients charged relevant disbursements which are applicable.
• To maintain and build relationships with external partners to assist in the recovery and actions involved in a collect out scenario, including Insolvency Practitioners, Solicitors and Credit Insurers.
• To always ensure the security of 4syte funds and minimising client losses and bad debts.
• To work closely with the Client Management teams in reviewing and scrutinising debt collectability and recoverability on daily basis.
• To provide regular feedback to the Client Management teams about any debt issues that may impact upon 4syte security or client retention.
• To work closely with all other Departments to ensure that the Operations department always runs in an efficient and professional way. Any issues or concerns should be escalated to senior management immediately.
• To provide staff training where appropriate.
• To maintain an effective Sharepoint filing system (To include but not limited to correspondence with debtors and clients regarding credit control and verification)

In return the successful candidate will be rewarded with a market leading basic salary, plus bonus and a range of additional benefits.