Credit Controller, based Stevenage

Avnet; Stevenage; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading technology solution provider in Stevenage is seeking a motivated Credit Controller to minimize financial risk by assessing customer creditworthiness. You will work closely with Sales and Customer Service to optimize sales and cash flow. The ideal candidate will have experience in credit control, familiarity with SAP, and strong analytical skills. This hybrid role offers professional growth within a supportive team and a competitive salary package, alongside benefits such as a pension scheme and health care.

Benefits

Competitive salary package

Pension scheme (enhanced and matched up to 8%)

Health Care Scheme (Simply Health)

25 days holiday plus bank holidays with option to buy additional holiday

FREE Onsite Parking

Cycle to work Scheme

Reward schemes

Qualifications

• Several years’ experience in a Credit control environment.
• Proven knowledge of SAP would be advantageous.
• The ability to analyse Financial Statements, including Balance sheet and P&L.

Responsibilities

• Responsible for cash collection on a Ledger for Local and Export Accounts.
• Investigates and resolves customer invoice disputes.
• Reviews customer accounts for aging of unpaid balances.

Skills

Credit control experience

SAP knowledge

Analytical skills

Microsoft Office proficient

Excellent communication

Education

Accountancy qualification

Tools

SAP

Microsoft Excel

Job description

We are Avnet, a Fortune 500 company, and one the world's largest technology solution provider. Avnet has a presence in more than 70 countries, and our global reach provides customers with access to the most comprehensive portfolio of electronic components in the industry. Our customers span a wide range of industries including aerospace, automotive and medical.

We are looking for a motivated and experienced Credit Controller to join our team at Avnet, working from our Stevenage offices. This is a great opportunity to join a dynamic and fast‑paced global business, working with the latest technology and leading companies in the industry.

You will be working as part of a team of 8, under the leadership and guidance of two managers who have been with the business for over 20 years. A real opportunity to learn and grow is on offer.

Hybrid Role – 3 days in Office / 2 working from home

INITIALLY BE REQUIRED TO WORK FULL TIME IN THE OFFICE TO COMPLETE TRAINING.

What’s in it for you:

Along with offering a competitive salary package, we also offer:

• A supportive team environment where everyone really is working toward the same goal.
• A strong open door policy within management
• An environment where you will be given the tools and opportunities to further your career
• Pension scheme (enhanced and matched up to 8%)
• Health Care Scheme (Simply Health)
• 25 days holiday plus bank holidays with option to buy additional holiday
• FREE Onsite Parking
• Flexible home working
• Cycle to work Scheme
• Reward schemes

Job Summary:

Minimizes financial risk to the company by investigating and evaluating new and existing customers’ creditworthiness and analyses credit risk. This role works closely with our Sales and Customer service departments, to ensure that sales and cash receipts are maximised and mitigates Bad Debts through the proactive use of your skills and the functionality of SAP.

Researches and resolves billing disputes in a timely manner. Recommends and/or implements credit extensions, revocations or collections referrals.

You will be expected to consider each business issue from the viewpoint of the customer and their partnership with Avnet, and provide the best course of action to ensure both parties are able to meet their desired targets in an acceptable time frame.

What will you be doing:

• Responsible for cash collection on a Ledger for customers for Local and Export Accounts.
• Researches and verifies credit data on customers to establish or update lines of credit.
• Assesses, recommends and/or approves credit limits using credit agency’s for new and existing accounts within Avnet’s SLA’s and your R&A.
• Investigates and resolves customer invoice disputes to facilitate payment from, or issuance of, credit to customer. Work closely with the Sales teams to close down disputes within a timely manner.
• Reviews customer accounts for aging of unpaid balances and pending orders, solicits payments on overdue accounts, places delinquent accounts on ‘hold’ status until payment arrangements are secured, determines payment plans/schedules.
• Follows up on payment arrangements and recommends transfer of outstanding customer accounts to collection agencies.
• Maintains a variety of files and records associated with delinquent accounts, incomplete files and credit risks.
• Maintains and updates electronic and/or hard copy files in a timely and accurate manner.
• Applying and retaining Credit Insurance for your specific Customers.
• Other duties as assigned.
• Ensure all targets are achieved in line with management directives and goals.

Job Level Specifications:

• Acquired and applies working knowledge of the organization, job, practices and procedures to be proficient in all aspects of job.
• Performs functions semi‑routine in nature and recognizes the need for occasional alternative solutions.
• Work is performed independently, with minimal supervision. Able to establish priorities and manage time to complete work.
• Collaboration with other departments or teams will be required to perform role.
• Impact of decisions may affect the department. Errors may result in loss of time, resources and/or customer satisfaction.
• Flexible approach to multi‑tasking and the ability to manage end‑to‑end duties of a Credit Controller.

What about you:

• Several years’ experience in a Credit control environment.
• Proven knowledge of SAP would be advantageous.
• Proven computer literacy with Microsoft Office and Excel software.
• Possess strong critical thinking, analytical and sound decision‑making skills.
• The ability to analyse Financial Statements, including the Balance sheet and Profit and Loss accounts.
• The ability to work in a team as well as individually.
• Excellent written and verbal communication skills.
• Good knowledge of Credit Insurance.
• Experience of working with multi‑currency accounts.

Education and Certification(s):

• MICM or Accountancy qualification would be desirable.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills.

Avnet is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you are interested in applying for employment with Avnet and need special assistance or an accommodation to apply for a posted position contact our Human Resources Service Center in your region: Americas applicants – [e-mail], Asia applicants – [e-mail], EMEA applicants – [e-mail].