Credit Controller

Arc Recruitment; West Vale; On-site; GBP 25,000 - 35,000; Full time

Job summary

A recruitment agency is seeking an experienced Credit Controller for their client's team in Sowerby Bridge, United Kingdom. The ideal candidate will ensure timely debt collection while maintaining excellent customer service. Responsibilities include managing overdue debt and working closely with finance teams. Prior credit control experience is essential, along with strong communication and organizational skills. The role is onsite, operating five days a week, allowing for collaborative environments with a focus on client relations, minimizing financial risks.

Qualifications

• Previous experience in a credit control role is necessary.
• Comfortability with debt management processes is essential.
• Ability to build relationships with customers and colleagues.

Responsibilities

• Provide customer-focused service to ensure client satisfaction.
• Ensure timely collection of payments and manage overdue debt.
• Maximise customer retention by arranging manageable payment plans.
• Collaborate with finance and account managers for cashflow.

Skills

Customer service skills

Debt management

Organizational skills

Communication skills

Attention to detail

Job description

I am recruiting for an experienced Credit Controller to support my clients' team through a period of growth, you will help to drive their mission of delivering exceptional service while minimising financial risk. If you’re someone who thrives on reducing financial losses through effective debt collection and enjoys building relationships with customers, we want to hear from you!

This role is based onsite at my clients' offices in Sowerby Bridge and operates 5 days a week.

Why You’ll Love This Role :

• Provide a customer-focused service, ensuring clients' needs are met with care and efficiency.
• Ensure the timely collection of payments, actively supporting debt collection targets.
• Take action to manage overdue debt and monitor customer statuses, reducing potential risks.
• Work to maximise customer retention by collecting payments and arranging manageable payment plans, all while minimising bad debt exposure.
• Offer support to customers and colleagues with debt, account, and billing inquiries.
• Collaborate closely with finance and account managers to ensure smooth cashflow and resolve disputes effectively.

Why You’ll Be Great in This Role :

• You are passionate about delivering excellent customer service and always keeping the client’s best interests in mind.
• You have previous experience in a credit control role and are comfortable with debt management processes.
• You have strong organisational skills, a keen eye for detail, and excellent time management.
• Your communication skills are top-notch, and you excel at building relationships with customers and colleagues alike