Credit Controller

Prince Personnel Limited; Welshpool; On-site; GBP 26,000 - 28,000; Full time

Job summary

A staffing agency in the United Kingdom seeks a Credit Controller to manage a portfolio of customer accounts, ensuring timely debt recovery while maintaining strong client relationships. The role includes monitoring overdue balances, conducting credit checks, and preparing debtor reports. The ideal candidate will have experience in credit control and strong communication and negotiation skills. Located in Welshpool, this permanent position offers a competitive salary between £26,000 - £28,000.

Qualifications

• Experience in a similar credit control role.
• Strong understanding of credit control processes.
• Credit control qualification is an advantage but not essential.

Responsibilities

• Manage and maintain a portfolio of customer accounts.
• Monitor account activity for overdue balances.
• Conduct credit checks and establish credit limits.
• Keep accurate records of communications and collection activities.
• Collaborate with internal teams to resolve customer queries.
• Negotiate repayment arrangements for debts.
• Reduce DSO and minimise bad debt exposure.
• Hold meetings with sales teams regarding aged debt.
• Prepare debtor reports and aged debt analysis.

Skills

Credit control processes

Excellent communication skills

Negotiation skills

Job description

Credit Controller

Welshpool
Permanent
Working hours - full time 37.5 hours per week
Salary - £26,000 - £28,000 per annum

Our client, based between Welshpool and Oswestry, has a vacancy for a Credit Controller on a permanent basis. In this role you will manage a portfolio of customer accounts, ensuring timely debt recovery while upholding strong client relationships and complying with company credit policies.

Duties will include:

• Oversee and maintain a portfolio of customer accounts.
• Monitor account activity to identify overdue balances and implement appropriate actions.
• Conduct credit checks, establish credit limits, and review them regularly.
• Keep accurate records of all communications and collection activities.
• Collaborate with internal teams to resolve customer queries promptly.
• Negotiate repayment arrangements for outstanding debts.
• Drive reduction of DSO and minimise bad debt exposure.
• Hold regular meetings with sales teams to review aged debt and recovery progress.
• Participate in internal credit meetings and provide relevant updates.
• Support new account applications, including credit assessment and account setup.
• Process and allocate customer payments as required.
• Prepare regular debtor reports and aged debt analysis.

Skills and Experience

The successful candidate will need experience of working in a similar role and therefore would have a strong understanding of credit control processes. Credit control qualification would be an advantage but isn’t essential. You will need to have excellent communication and negotiation skills.

The application process

Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier‑free recruitment process, so if you require any reasonable accessibility adjustments within the application process, please make it known at the earliest opportunity.

We will carefully consider your details and advise you if we are able to progress with your application within 72 working hours. If you do not hear from us within this time your details won’t be retained. So, if you are not successful on this occasion, do not hesitate to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment.

About Us

Prince Personnel are an employment agency working on behalf of our client. Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales. Prince Personnel specialise in commercial, accounts and finance and technical recruitment.

Reference: BLB26771