Credit Controller

Service Care Solutions; Lancashire; On-site; GBP 29,000 - 35,000; Full time

Job summary

A growing local business in Blackburn is seeking an experienced Credit Controller to join their friendly team. The ideal candidate will have a minimum of 3 years of credit control experience and strong communication skills. Responsibilities include monitoring payments, maintaining accounts, and responding to tenant queries. This role offers a competitive salary of up to 35,000 along with benefits such as free parking, social events, and professional development opportunities.

Benefits

Competitive salary

Free parking

Team away days

Staff wellbeing focus

Professional development opportunities

Death in Service

28 days holidays (including bank holidays)

Qualifications

• Minimum 3 years of experience within Credit Control.
• Experience within Real Estate or Property is highly desirable but not essential.
• Strong written and verbal communication skills are necessary.
• High attention to detail is required.

Responsibilities

• Monitor and collect rent, service charges, and other payments promptly.
• Maintain accurate tenant and landlord accounts.
• Chase overdue balances through calls, emails, and formal notices.
• Prepare aged debt reports and monitor credit risk.
• Respond to tenant queries regarding invoices and payment plans.
• Ensure compliance with tenancy agreements and property regulations.
• Collaborate with property managers and finance teams.

Skills

Credit control experience

Team Player

Strong communication skills

Attention to detail

Job description

Job Title: Credit Controller

Location: Blackburn, BB1 1DG

Salary: Up to 35,000 depending on experience

Service Care Solution are delighted to be partnering with a local growing business in the heart of Blackburn. Due to expansion, my client is looking for an experienced Credit Controller to join their friendly team of 9. If you have credit control experience and are looking for a new challenge, this could be the role for you.

Duties include but are not limited to:

• Monitor and collect rent, service charges, and other payments promptly.
• Maintain accurate tenant and landlord accounts, allocate payments, and reconcile discrepancies.
• Chase overdue balances through calls, emails, and formal notices; escalate to legal or recovery agencies when necessary.
• Prepare aged debt reports, monitor credit risk, and support cash flow forecasting.
• Respond to tenant queries regarding invoices, arrears, and payment plans while maintaining professional relationships.
• Ensure compliance with tenancy agreements, property regulations, and GDPR; keep detailed records of all communications.
• Collaborate with property managers, finance teams, and legal departments to resolve issues and support budgeting.

Skills and Requirements:

• Minimum 3 years of experience within Credit Control
• Experience within Real Estate or Property (highly desirable but not essential)
• Team Player
• Strong written and verbal communication skills
• High attention to detail

Benefits:

• Base salary of up to 35,000
• Free parking
• Team away days, social events and staff wellbeing focus
• Professional development and training opportunities
• Death in Service
• 28 days holidays (including bank holidays)

If you or someone that you know would be interested in applying to the Credit Controller vacancy, then don't hesitate to get in touch with Taylor Townsend via email, (url removed), or via phone on (phone number removed).

We also welcome referrals for this position, where a successful recommendation would be worth 250.