Credit Controller

Athwal Resourcing Ltd; Dudley; On-site; GBP 25,000 - 35,000; Full time

Job summary

A well-established finance company in Dudley is seeking a confident Credit Controller to join their growing finance team. The role involves managing customer accounts, efficiently collecting payments, and maintaining financial control. The ideal candidate will have at least 5 years of experience in Credit Control, possess excellent communication skills, and pay high attention to detail. This position offers the opportunity to be part of a lively finance function in a supportive environment.

Qualifications

• At least 5 years of previous experience in Credit Control or Accounts Receivable.
• Excellent communicator with confidence to manage queries and problem-solving.
• High level of accuracy and attention to detail.

Responsibilities

• Monitor customer accounts and identify overdue payments.
• Chase outstanding debts professionally via phone and email.
• Build relationships to resolve queries and prevent payment delays.
• Prepare debtor reports and cash collection forecasts.
• Liaise with internal teams to resolve discrepancies.
• Set up new customer accounts and perform credit checks.
• Ensure customer payments are posted accurately.

Skills

Communication skills

Attention to detail

Problem-solving

Relationship building

Excel skills

Tools

Finance systems

Job description

Are you a confident Credit Controller who enjoys building relationships, reducing debt and keeping cashflow healthy? Do you thrive in a fast-paced environment where your communication skills and attention to detail truly make a difference? If so, this could be your next move.

Our client is a well-established and growing business looking to strengthen their finance team with the addition of a Credit Controller. This is a key role within the business, responsible for managing customer accounts, ensuring payments are collected efficiently, maintaining strong financial control and supporting the wider finance function. You’ll work closely with finance, sales, and operational teams to resolve queries, manage risk, and keep debtor days under control.

As Credit Controller you will :

• Assist in monitoring customer accounts and identifying overdue payments.
• Actively chase outstanding debts by phone and email in a professional manner.
• Build strong relationships with customers to resolve queries and prevent future delays.
• Assist in preparing debtor reports, aged debt analysis, and cash collection forecasts and support reporting when required.
• Liaise with internal stakeholders to investigate and resolve discrepancies efficiently.
• Assist in setting up new customer accounts and ensuring appropriate credit checks have been completed.
• Ensuring customer payments are posted and allocated accurately.
• Contribute to process improvements to improve cashflow and efficiency.
• Provide general administration support to the credit control and wider finance team as required.

Ideally you will have

• At least 5 years previous experience in Credit Control or Accounts Receivable.
• Excellent communicator and have the confidence to talk to customers and internal stakeholders in problem solving and query resolution.
• High level of accuracy and attention to detail.
• Organised, proactive, and able to work to deadlines.
• A team player with a professional, positive attitude.
• Intermediate Excel skills and experience using finance systems.

If you specialise in credit control and looking to be part of a lively finance function and want to join a supportive, growing business, please apply today or get in touch for a confidential conversation.