Credit Controller

Morgan Hunt UK Ltd; Brighton; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading recruitment agency in the UK is seeking a Credit Control Manager in Brighton to oversee the collection of revenues from students. This role involves building and leading a team, developing robust reporting systems, and ensuring governance in financial management. The ideal candidate will have proven experience in credit control management and transactional finance with excellent customer service skills. Competitive salary and support for remote work offered.

Qualifications

• Proven experience of running a credit control team, able to flex resources for peak periods.
• Hands-on experience with finance processing; can support and train the team.

Responsibilities

• Build and lead a team for timely collection from students.
• Develop strong reporting over revenue ensuring transparency.
• Ensure governance and timely issue resolution in revenue accounts.
• Collaborate on cross-team projects for credit collection enhancement.
• Understand regulations in the Higher Education space.

Skills

Credit control management

Transactional finance processing

Customer service excellence

Strong communication skills

Job description

Responsible for the full revenue-to-pay cycle, including revenue collection, withdrawal provisions, bad debt, invoice processing and management of receipts.

Responsibilities

• Resource - Build and lead a team focused on the timely collection of monies from students. Manage flexible resource to deliver to deadlines.
• Reporting - Development and maintain strong reporting over revenue ensuring transparency over collection, debt, payment plans and individual account reconciliations.
• Governance - reconciliations of revenue accounts ensuring timely transparency over issues that may arise. Ensure the accounting is managed so that data is accurate. Controls set to monitor for potential risks / fraud.
• Issue resolution - responsible for ensuring teams resolve student and partner issues and support teams where necessary.
• Advisory - Involved in refreshing the commercial terms of student contracts and ensuring that these can be applied consistently.
• Collaboration - work on cross team projects to enhance the credit collection for the business.
• Regulatory - Higher Education is a regulated environment and an understanding for the team on requirements is required.

Essential Criteria

• Proven experience of running a credit control team - onsite and remote. Flexing resource to meet peak periods.
• Experience of hands‑on transactional finance processing with ability to support and train the team.
• Demonstrate the ability to flex approaches to deliver targets.
• Ability to set targets, monitor progress on a daily / weekly basis, adapt approached and report performance.
• Ability to collect cash whilst managing business reputation.
• Customer Service excellence and strong communication skills with all partners.

Desirable Criteria

• Experience in Private Equity backed business.
• Experience of business process improvement.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.