Credit Control Manager

LM RECRUITMENT SOLUTIONS LTD; Tewkesbury; On-site; GBP 35,000 - 50,000; Full time

Job summary

A family-owned business in the financial sector seeks an experienced Credit Control Manager in Tewkesbury to lead their credit control and debt management function. This role offers an opportunity to significantly impact cash flow performance while managing a team of Credit Controllers. You will be responsible for the debt collection process, improving credit control practices, and building strong relationships with stakeholders. The position involves working closely with various departments to enhance overall financial strategies.

Qualifications

• Experience in credit control and debt management.
• Ability to lead and develop a team.
• Strong communication skills to interact with stakeholders.

Responsibilities

• Lead day-to-day debt collection processes.
• Train and develop Credit Controllers to meet KPIs.
• Monitor aged debt and provide updates to senior management.
• Implement and improve credit control procedures.
• Manage relationships with customers and external advisors.

Skills

Debt collection management

Team leadership

Credit control procedures

KPI monitoring

Stakeholder management

Job description

Credit Control Manager

Tewkesbury

Junior Leadership Role

37.5 hours per week

Family-Owned Business

Reporting to : Head of Finance

Team Responsibility : Managing a team of 3 Credit Controllers

The Role

We are seeking an experienced and proactive Credit Control Manager to lead and develop our credit control and debt management function. This is a key leadership role within our Finance team, offering the opportunity to make a real impact on cashflow performance, customer relationships, and team development.

You will take ownership of the end-to-end debt collection process, safeguard company cashflow, reduce aged debt, and continuously improve credit control practices across the business. The role is varied, fast-paced, and highly visible, working closely with Sales teams, depot managers, senior leadership, customers, and external legal advisors.

Key Responsibilities

Lead and participate in the day-to-day debt collection process across the business

Manage, motivate, train and develop a team of Credit Controllers to meet KPIs and performance targets

Monitor aged debt and provide regular updates and insight to senior management

Implement, maintain and improve credit control procedures and best practice

Build strong relationships with customers, Sales Managers, Depot Managers and key stakeholders

Proactively manage accounts with external legal advisors and oversee escalation where required

Manage bad debt write