Credit Control Administrator

James Andrews Recruitment Solutions; Coventry; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A recruitment agency is seeking a Credit Controller for a temporary position in Coventry. The role involves managing ledgers and running aged debt reports, with hybrid working (2 days in the office). Ideal candidates should be confident with XLookups and Pivot Tables. This full-time role offers an hourly rate of £16.50. Recent experience is required to apply.

Benefits

Hybrid working (3 days WFH and 2 in office)

Flexible working days

Qualifications

• Experience managing a ledger.
• Experience running aged debt reports.
• Confident with XLookups and Pivot Tables.

Responsibilities

• Preparing appropriate documentation to instruct an external agent.
• Preparing bad debt write-off file in line with approval matrix.
• Monitoring Collections inbox and work emails in a timely manner.
• Raising credits and managing them to avoid backlogs.
• Dealing with customer queries promptly.
• Collecting payment by phone, email, and letters.

Skills

Managing a ledger

Running aged debt reports

Confident with XLookups

Confident with Pivot Tables

Job description

We are proud to be partnering with an award winning organisation, who are looking to appoint a Credit Controller on a temporary basis for eight weeks, with the likelihood of extension.

This will be a full time position based in Coventry, with hybrid working policy (2 days in the office) and an hourly rate of £16.50 per hour via an Umbrella company.

The ideal candidate will have experience of managing their own ledger and running aged debt reports.

Duties include (but are not limited to):

• Preparing appropriate documentation to instruct an external agent
• Preparing bad debt write off file in line with approval matrix
• Monitoring Collections inbox and work emails in a timely manner
• Raising credits and making sure they are worked on continuously to avoid any backlogs
• Dealing with customers queries promptly and collaborating with other internal departments to resolve queries raised by customers
• Collecting payment by phone, email, and letters – keeping records of customer’s files
• Ensuring Collections Team Leader & Head of Credit is aware of potential issues associated with any risky customers

Experience required:

• Experience managing a ledger
• Experience running aged debt reports
• Confident with XLookups and Pivot Tables

Rewards and benefits:

• Hybrid working (3 days WFH and 2 in office)
• Flexible working days

Working hours:

• 37.5 hours per week
• Monday – Friday, 9am-5pm

Please note that you require recent experience to apply for this role.