Credit Card Analyst, Banking - Guernsey

jobs.jerseyeveningpost.com-job boards; Daliburgh; On-site; GBP 60,000 - 80,000; Full time

Job summary

A recruitment agency is looking for a Credit Card Analyst to join their team. You will review applications for retail and corporate credit cards and assist customers with onboarding and queries. The ideal candidate has strong analytical and communication skills and a passion for customer support. Prior experience is not required. Applications are limited to candidates residing in Guernsey with a Working Permit.

Qualifications

• Strong analytical skills and desire to build knowledge in financial crime/fraud risk.
• Passion for delivering a great customer experience.
• Strong problem-solving and time management skills.

Responsibilities

• Review credit card applications for retail and corporate cards.
• Assist customers with digital onboarding.
• Support the Credit Card Support team with transaction and payment queries.

Skills

Analytical skills

Strong communication

Interpersonal skills

Problem-solving

Organisation

Time management

Delegation

Job description

Our international Banking client is seeking to appoint a Credit Card Analyst, to join their credit card team who will review applications and provide customer support.

Your responsibilities will include reviewing credit card applications for retail and corporate cards, assisting customers with digital onboarding, assist the Credit Card Support team to resolve any issues - including credit card transactions, app queries, and payment queries.

In this role you will need to have strong analytical skills, and a desire to become a knowledgeable credit card support. A desire to build-up knowledge to have an understanding of financial crime / fraud risk. You will need strong communication, presentation and interpersonal skills, have a passion for delivering a great customer experience, with strong problem-solving, organisation, time management and delegation skills.

Prior experience is not a pre-requisite for this role.

To apply for this role please send a copy of your CV to [e-mail] or call 01481 743078.

Please note applications can only be taken from candidates living in Guernsey who are in the possession of a Guernsey Resident Working Permit.

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