Credit and Accounts Receivable Assistant

SF Recruitment; Birmingham; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A well-established finance organization is looking for a Finance Administrator to manage customer accounts and provide financial guidance. The role offers a hybrid working model with immediate start and opportunities for long-term growth. Candidates must have experience in accounts receivable or credit control and strong communication skills. This position combines financial tasks with valuable customer interaction and is based in Birmingham City Centre.

Benefits

Supportive finance team

Collaborative office culture

Immediate start

Possible long-term opportunities

Qualifications

• Experience in accounts receivable, credit control, or a similar finance position.
• Confident in engaging with customers face-to-face.
• Strong communication and problem-solving skills.
• Highly organized with excellent attention to detail.
• Able to manage a varied workload and handle sensitive information.
• Proficient in financial systems and Microsoft Office.

Responsibilities

• Manage a caseload of customer accounts, ensuring payments and outstanding balances are monitored.
• Provide clear financial guidance to customers in person and via phone/email.
• Collaborate with internal teams to resolve complex account queries.
• Process invoices, receipts, and adjustments within agreed timeframes.
• Support customers with payment arrangements and understanding financial obligations.
• Maintain accurate records and contribute to finance process improvements.

Skills

Customer engagement

Financial guidance

Problem-solving

Communication

Organization

Attention to detail

Tools

Financial systems

Microsoft Office

Job description

Finance Administrator – Sales Ledger / Credit Control (Hybrid – 3 days on site, 2 days from home). Immediate start on an ongoing temporary basis.

My client, a well-established and growing organisation, is seeking an experienced Finance Administrator with Sales Ledger / Credit Control experience to join their team on an ongoing temporary basis. This is an immediate start role with a reputable Birmingham city centre business.

In this role, you will be the first point of contact for customers seeking guidance on their financial commitments, handle sensitive financial queries, and ensure all payment activity is processed accurately and efficiently. This is an excellent opportunity for someone who enjoys combining accounts receivable duties with meaningful, personalised customer interaction.

Key Responsibilities

• Manage a caseload of customer accounts, ensuring payments, instalment plans, and outstanding balances are monitored closely
• Provide clear, professional financial guidance to customers both in person and via phone/email
• Work collaboratively with internal teams to resolve complex account queriesProcess invoices, receipts, and adjustments within agreed timeframes
• Support customers with setting up payment arrangements and understanding their financial obligations
• Maintain accurate records and contribute to the continuous improvement of finance processes
• Represent the finance team in a customer-facing setting with professionalism and empathy

About You

• Experience in accounts receivable, credit control, or a similar finance position
• Confident engaging with customers face‑to‑face to discuss financial matters
• Strong communication and problem‑solving skills
• Highly organised with excellent attention to detail
• Able to manage a varied workload and handle sensitive information appropriately
• Proficient in financial systems and Microsoft Office

Key Information

• Hybrid working model (4 days on site)
• Supportive finance team and collaborative office culture
• Immediate start
• Possible long‑term opportunities